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Thos. Moser

Customer Experience Coordinator

Thos. Moser

Customer Experience Coordinator at Thos. Moser managing customer inquiries and improving processes.

Posted 6/2/2026full-timeAuburn • Maine • 🇺🇸 United StatesJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
organizeddetail-orientedclear communicatorprofessional communicatorproblem-solver
Tools & Technologies
CRM toolsHubSpot
Industry Keywords
customer serviceclient relationsoperations

About the role

Key responsibilities & impact
  • Field incoming customer calls and emails
  • Assist with order- and repair-related inquiries
  • Manage customer repair requests
  • Schedule customer pickups and factory tours
  • Develop and maintain a strong working knowledge of Moser furniture

Requirements

What you’ll need
  • 2+ years of experience in customer service, client relations, or operations
  • Experience with CRM tools (HubSpot a plus)
  • Exceptionally organized and detail-oriented
  • Clear, professional communicator
  • Natural problem-solver

Benefits

Comp & perks
  • Employee discounts
  • Training and development opportunities
  • Collaborative work environment