Thomann.io

UX Designer – Purchase Experience, Tech & Data Team

Thomann.io

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Craft seamless purchasing experiences that reduce friction and increase clarity — from add-to-cart interactions through final payment confirmation
  • Proactively identify and remove friction points to boost user confidence and maximize conversion rates
  • Collaborate closely with Product Management and Engineering to translate complex requirements into delightful, robust, and shippable features
  • Turn customer feedback, usability insights, and behavioral data into high-impact product improvements
  • Prototype and validate hypotheses and designs through rigorous usability testing, A/B experiments, and stakeholder workshops
  • Simplify complex processes and edge cases into intuitive, accessible interactions across multiple markets and devices
  • Contribute to the evolution of our Design System by refining and expanding transactional components and patterns

Requirements

  • 3+ years of UX/Interaction Design experience, ideally designing checkout, payment, or other transactional user journeys
  • Portfolio demonstrating strong interaction design, flow design, and problem-solving in high-stakes environments
  • Excellent at mapping intricate processes, handling edge cases, and translating legal and compliance requirements into intuitive customer flows and trust-building patterns
  • Enjoy working in agile, cross-functional teams and turning early ideas into shippable product innovations
  • Power user of Figma and the modern UX toolset (e.g., Framer, Dovetail, Storybook)
  • Proficient in Design Thinking, User Research, and A/B testing, with a strong drive for data-informed solutions
  • Professional fluency in German and English, enabling smooth collaboration across teams
Benefits
  • Flexible working hours and location, with the option to work from the office or fully remote
  • 13th salary paid in November
  • Professional development opportunities with clear career paths
  • Employee discount on Thomann.de
  • Personal work equipment tailored to your role and preferences
  • Regular team events
  • English or German language courses
  • 1:1 sessions with an external coach for professional development
  • Urban Sports Club discount and additional benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX DesignInteraction DesignFlow DesignUsability TestingA/B TestingDesign ThinkingUser ResearchPrototypingData-informed SolutionsProblem-solving
Soft Skills
CollaborationCommunicationAgile MethodologyMapping ProcessesTranslating RequirementsUser ConfidenceTrust-buildingSimplifying Complex ProcessesStakeholder EngagementCross-functional Teamwork