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The Wise Group

Finance, Benefit & Debt Mentor

The Wise Group

Finance, Benefit & Debt Mentor supporting individuals leaving prison to manage financial challenges in the UK. Building trusted relationships through advocacy in custody and community settings.

Posted 6/16/2026full-time🇬🇧 United KingdomMid-LevelSenior💰 £25,664 per yearWebsite

About the role

Key responsibilities & impact
  • Deliver one-to-one mentoring and advocacy support across custody and community settings
  • Support individuals to address financial, benefits and debt-related challenges
  • Build trusted relationships that encourage engagement, confidence and long-term progress
  • Work closely with prison, probation and third-sector partners to coordinate effective support
  • Maintain accurate records and contribute to service outcomes and performance reporting
  • Support individuals during key transition points, including release from custody and reintegration into the community

Requirements

What you’ll need
  • Experience working in a mentoring, advocacy, support or customer-focused role
  • Confidence supporting people facing complex or challenging circumstances
  • Strong communication, organisational and relationship-building skills
  • A practical, grounded and solutions-focused approach
  • Ability to work independently while managing a varied caseload
  • Understanding of the barriers experienced by people involved in the criminal justice system is advantageous
  • Essential requirements: Full driving licence and access to a car for daily use
  • Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria
  • Successful completion of enhanced Level 1 prison vetting
  • Home broadband to support flexible working

Benefits

Comp & perks
  • Flexible working – home based
  • Travel expenses covered

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
mentoringadvocacysupportcommunicationorganisationalrelationship-buildingsolutions-focusedindependent workcaseload managementconfidence
Certifications
enhanced Level 1 prison vettingfull driving licence