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Finance, Benefit & Debt Mentor
The Wise GroupFinance, Benefit & Debt Mentor supporting individuals leaving prison to manage financial challenges in the UK. Building trusted relationships through advocacy in custody and community settings.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
mentoringadvocacysupportcommunicationorganisationalrelationship-buildingsolutions-focusedindependent workcaseload managementconfidence
Tools & Technologies
record-keepingperformance reportinghome broadband
Certifications & Qualifications
enhanced Level 1 prison vettingfull driving licence
Industry Keywords
criminal justice systemfinancial challengesbenefitsdebt-related challengesreintegrationcommunity settingscustodythird-sector partnerstransition pointsMerseyside
About the role
Key responsibilities & impact- Deliver one-to-one mentoring and advocacy support across custody and community settings
- Support individuals to address financial, benefits and debt-related challenges
- Build trusted relationships that encourage engagement, confidence and long-term progress
- Work closely with prison, probation and third-sector partners to coordinate effective support
- Maintain accurate records and contribute to service outcomes and performance reporting
- Support individuals during key transition points, including release from custody and reintegration into the community
Requirements
What you’ll need- Experience working in a mentoring, advocacy, support or customer-focused role
- Confidence supporting people facing complex or challenging circumstances
- Strong communication, organisational and relationship-building skills
- A practical, grounded and solutions-focused approach
- Ability to work independently while managing a varied caseload
- Understanding of the barriers experienced by people involved in the criminal justice system is advantageous
- Essential requirements: Full driving licence and access to a car for daily use
- Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria
- Successful completion of enhanced Level 1 prison vetting
- Home broadband to support flexible working
Benefits
Comp & perks- Flexible working – home based
- Travel expenses covered