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Finance, Benefit & Debt Mentor
The Wise GroupFinance, Benefit & Debt Mentor supporting individuals leaving prison to manage financial challenges in the UK. Building trusted relationships through advocacy in custody and community settings.
About the role
Key responsibilities & impact- Deliver one-to-one mentoring and advocacy support across custody and community settings
- Support individuals to address financial, benefits and debt-related challenges
- Build trusted relationships that encourage engagement, confidence and long-term progress
- Work closely with prison, probation and third-sector partners to coordinate effective support
- Maintain accurate records and contribute to service outcomes and performance reporting
- Support individuals during key transition points, including release from custody and reintegration into the community
Requirements
What you’ll need- Experience working in a mentoring, advocacy, support or customer-focused role
- Confidence supporting people facing complex or challenging circumstances
- Strong communication, organisational and relationship-building skills
- A practical, grounded and solutions-focused approach
- Ability to work independently while managing a varied caseload
- Understanding of the barriers experienced by people involved in the criminal justice system is advantageous
- Essential requirements: Full driving licence and access to a car for daily use
- Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria
- Successful completion of enhanced Level 1 prison vetting
- Home broadband to support flexible working
Benefits
Comp & perks- Flexible working – home based
- Travel expenses covered
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
mentoringadvocacysupportcommunicationorganisationalrelationship-buildingsolutions-focusedindependent workcaseload managementconfidence
Certifications
enhanced Level 1 prison vettingfull driving licence