E-Commerce Manager

The Village Market ®

E-Commerce Manager responsible for managing online retail operations at Village Retail. Involves Shopify management, vendor relationships, and email marketing.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $25 per hourWebsite

About the role

Key responsibilities & impact

Manage all day-to-day Shopify storefront operations including product uploads, inventory management, pricing updates, and order processing
Optimize product pages for conversion through compelling imagery, descriptions, variant structuring, and cross-selling strategies
Configure and maintain Shopify apps and integrations including inventory sync, shipping, email marketing, analytics, and POS
Monitor site uptime, troubleshoot issues promptly, and coordinate with developers on technical updates
Manage checkout optimization, discount codes, gift cards, and promotional campaign execution
Ensure mobile responsiveness, site speed, and user experience consistently meet best-in-class standards
Sync inventory and sales data between online and physical retail locations
Keep the storefront current with new arrivals, seasonal content, promotions, and accurate product information at all times
Conduct regular audits to ensure product descriptions, pricing, imagery, and inventory are accurate and consistent
Maintain overall site integrity by removing discontinued products, resolving broken links, and enforcing consistent formatting across all pages
Serve as the primary point of contact for all vendors selling through Village Retail's e-commerce channels
Onboard new vendors to the platform, coordinating product setup, imagery standards, pricing, and inventory processes
Communicate proactively with vendors regarding inventory levels, restocking needs, and sales performance
Plan and coordinate product launches and promotional campaigns in collaboration with vendor partners
Track and analyze vendor performance metrics including sell-through rates, return rates, and customer feedback
Manage vendor expectations and resolve issues related to online orders, fulfillment, and customer inquiries with professionalism
Maintain accurate vendor records, product information, and pricing across all online channels
Negotiate terms for online exclusives, promotional placements, and featured opportunities
Ensure all vendors meet quality standards for product photography, descriptions, and packaging
Manage social commerce integrations across Instagram Shopping, Facebook Shops, and emerging platforms
Develop and oversee influencer and creator partnership programs with clearly defined deliverables and performance benchmarks
Create and distribute affiliate links, promo codes, and UTM parameters for accurate campaign attribution
Identify, recruit, and onboard micro-influencers and content creators aligned with Village Retail's mission and brand values
Track influencer and affiliate performance and calculate ROI across all campaigns
Own and execute the full email marketing strategy using Klaviyo
Build, segment, and maintain email lists using advanced segmentation strategies to deliver targeted, high-performing campaigns
Design, build, and deploy weekly newsletters featuring new arrivals, vendor spotlights, and promotional content
Create and continuously optimize automated email flows including welcome series, abandoned cart recovery, post-purchase follow-up, win-back campaigns, and back-in-stock notifications
Implement and manage SMS marketing campaigns integrated with the overall email strategy
A/B test subject lines, content, send times, and calls to action to maximize performance
Monitor email deliverability and maintain a healthy sender reputation
Execute a comprehensive SEO strategy to increase organic traffic and search visibility across traditional and AI-powered search platforms
Conduct keyword research for product pages, collections, and content to inform optimization priorities
Optimize on-page elements including title tags, meta descriptions, header tags, and image alt text across the storefront
Monitor and improve site speed and mobile usability on an ongoing basis
Track keyword rankings and organic traffic performance using SEMrush, Ahrefs, or comparable tools
Monitor Google Search Console for technical issues and leverage search performance data to inform strategy
Implement and maintain Schema.org structured data markup to support rich results in traditional search and help AI engines accurately understand products, pricing, reviews, and availability
Apply Generative Engine Optimization (GEO) strategies to ensure brand and product visibility in AI-generated search responses across platforms including Google AI Overviews, ChatGPT, Gemini, and Perplexity
Develop and optimize FAQ content, buying guides, and conversational content that mirrors how users prompt AI tools, increasing the likelihood of appearing in generated responses
Build topical authority through long-form content including product tutorials, trend reports, and expert guides that support both traditional rankings and AI visibility
Optimize product content for voice search by structuring responses to answer specific, conversational queries clearly and concisely
Set up and manage Google Analytics 4 including event tracking and full e-commerce reporting
Create, manage, and optimize Google Ads campaigns including Shopping, Search, and Performance Max
Maintain and troubleshoot the Google Merchant Center product feed, resolving product disapprovals promptly
Manage Meta advertising campaigns across Facebook and Instagram with a focus on performance and return
Implement and maintain conversion tracking via Google Tag Manager
Monitor and optimize ROAS and customer acquisition costs on an ongoing basis
Build performance dashboards and deliver clear weekly and monthly reporting to leadership
Monitor customer feedback channels and respond to e-commerce-related inquiries with professionalism and timeliness
Analyze customer behavior data to identify friction points and prioritize optimization opportunities
Coordinate with fulfillment partners to ensure orders ship within established SLA standards
Manage returns and exchanges for online orders efficiently and in alignment with company policy
Develop and implement strategies to improve customer retention and repeat purchase rates

Requirements

What you’ll need

2 to 4 years of hands-on e-commerce management experience with demonstrated results
Expert-level Shopify proficiency including product management, app configuration, and reporting
Strong understanding of omnichannel retail operations and online-to-offline integration
Advanced Klaviyo expertise including flow building, audience segmentation, and performance reporting
Strong email copywriting ability and design sensibility
Experience with SMS marketing is a plus
Demonstrated ability to independently set up, manage, and optimize Google Ads and Meta Ads campaigns
Solid working knowledge of SEO best practices and their application across product pages and collections
Proven experience managing vendor or supplier relationships in a retail or e-commerce context
Strong communication skills for ongoing vendor coordination and issue resolution
Ability to write compelling, SEO-optimized product descriptions at scale
Meticulous attention to detail in maintaining accurate and consistent product catalogs
Strong data analysis skills with the ability to translate performance insights into action
Advanced proficiency in Excel and Google Sheets
Experience with project management tools including Asana, Monday.com, or Notion
Experience with AI tools in a professional e-commerce setting
Exceptional written and verbal communication skills
Extremely detail-oriented with a high standard for how the storefront is presented to customers
Ability to manage multiple projects and priorities simultaneously without losing accuracy or quality
Self-directed and capable of working independently with minimal oversight in a fully remote environment
Camera-ready and consistently available during all scheduled work hours
A minimum of three verifiable professional references is required; candidates without references will not be considered
A background check is required and must be successfully completed prior to the start of employment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Village Market ® Website LinkedIn All Job Openings 11 - 50 employees Founded 2016 🛍️ eCommerce 🌍 Social Impact 🛒 Retail eCommerce
Social Impact
Retail The Village Market ® is a community-driven marketplace designed to empower entrepreneurs, specifically focusing on supporting Black-owned businesses. It facilitates access to resources through curated marketplaces, professional training, and collaborative events, all tailored to promote sustainable growth and success in entrepreneurship. The Village Market also engages in campaigns aimed at circulating revenue within the community, thereby strengthening economic ties and fostering a culture of support and collaboration among entrepreneurs. E-Commerce Manager 🔥 12 minutes ago 🇺🇸 United States – Remote 💵 $25 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🛍️ E-commerce Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage all day-to-day Shopify storefront operations including product uploads, inventory management, pricing updates, and order processing
Optimize product pages for conversion through compelling imagery, descriptions, variant structuring, and cross-selling strategies
Configure and maintain Shopify apps and integrations including inventory sync, shipping, email marketing, analytics, and POS
Monitor site uptime, troubleshoot issues promptly, and coordinate with developers on technical updates
Manage checkout optimization, discount codes, gift cards, and promotional campaign execution
Ensure mobile responsiveness, site speed, and user experience consistently meet best-in-class standards
Sync inventory and sales data between online and physical retail locations
Keep the storefront current with new arrivals, seasonal content, promotions, and accurate product information at all times
Conduct regular audits to ensure product descriptions, pricing, imagery, and inventory are accurate and consistent
Maintain overall site integrity by removing discontinued products, resolving broken links, and enforcing consistent formatting across all pages
Serve as the primary point of contact for all vendors selling through Village Retail's e-commerce channels
Onboard new vendors to the platform, coordinating product setup, imagery standards, pricing, and inventory processes
Communicate proactively with vendors regarding inventory levels, restocking needs, and sales performance
Plan and coordinate product launches and promotional campaigns in collaboration with vendor partners
Track and analyze vendor performance metrics including sell-through rates, return rates, and customer feedback
Manage vendor expectations and resolve issues related to online orders, fulfillment, and customer inquiries with professionalism
Maintain accurate vendor records, product information, and pricing across all online channels
Negotiate terms for online exclusives, promotional placements, and featured opportunities
Ensure all vendors meet quality standards for product photography, descriptions, and packaging
Manage social commerce integrations across Instagram Shopping, Facebook Shops, and emerging platforms
Develop and oversee influencer and creator partnership programs with clearly defined deliverables and performance benchmarks
Create and distribute affiliate links, promo codes, and UTM parameters for accurate campaign attribution
Identify, recruit, and onboard micro-influencers and content creators aligned with Village Retail's mission and brand values
Track influencer and affiliate performance and calculate ROI across all campaigns
Own and execute the full email marketing strategy using Klaviyo
Build, segment, and maintain email lists using advanced segmentation strategies to deliver targeted, high-performing campaigns
Design, build, and deploy weekly newsletters featuring new arrivals, vendor spotlights, and promotional content
Create and continuously optimize automated email flows including welcome series, abandoned cart recovery, post-purchase follow-up, win-back campaigns, and back-in-stock notifications
Implement and manage SMS marketing campaigns integrated with the overall email strategy
A/B test subject lines, content, send times, and calls to action to maximize performance
Monitor email deliverability and maintain a healthy sender reputation
Execute a comprehensive SEO strategy to increase organic traffic and search visibility across traditional and AI-powered search platforms
Conduct keyword research for product pages, collections, and content to inform optimization priorities
Optimize on-page elements including title tags, meta descriptions, header tags, and image alt text across the storefront
Monitor and improve site speed and mobile usability on an ongoing basis
Track keyword rankings and organic traffic performance using SEMrush, Ahrefs, or comparable tools
Monitor Google Search Console for technical issues and leverage search performance data to inform strategy
Implement and maintain Schema.org structured data markup to support rich results in traditional search and help AI engines accurately understand products, pricing, reviews, and availability
Apply Generative Engine Optimization (GEO) strategies to ensure brand and product visibility in AI-generated search responses across platforms including Google AI Overviews, ChatGPT, Gemini, and Perplexity
Develop and optimize FAQ content, buying guides, and conversational content that mirrors how users prompt AI tools, increasing the likelihood of appearing in generated responses
Build topical authority through long-form content including product tutorials, trend reports, and expert guides that support both traditional rankings and AI visibility
Optimize product content for voice search by structuring responses to answer specific, conversational queries clearly and concisely
Set up and manage Google Analytics 4 including event tracking and full e-commerce reporting
Create, manage, and optimize Google Ads campaigns including Shopping, Search, and Performance Max
Maintain and troubleshoot the Google Merchant Center product feed, resolving product disapprovals promptly
Manage Meta advertising campaigns across Facebook and Instagram with a focus on performance and return
Implement and maintain conversion tracking via Google Tag Manager
Monitor and optimize ROAS and customer acquisition costs on an ongoing basis
Build performance dashboards and deliver clear weekly and monthly reporting to leadership
Monitor customer feedback channels and respond to e-commerce-related inquiries with professionalism and timeliness
Analyze customer behavior data to identify friction points and prioritize optimization opportunities
Coordinate with fulfillment partners to ensure orders ship within established SLA standards
Manage returns and exchanges for online orders efficiently and in alignment with company policy
Develop and implement strategies to improve customer retention and repeat purchase rates 🎯 Requirements
2 to 4 years of hands-on e-commerce management experience with demonstrated results
Expert-level Shopify proficiency including product management, app configuration, and reporting
Strong understanding of omnichannel retail operations and online-to-offline integration
Advanced Klaviyo expertise including flow building, audience segmentation, and performance reporting
Strong email copywriting ability and design sensibility
Experience with SMS marketing is a plus
Demonstrated ability to independently set up, manage, and optimize Google Ads and Meta Ads campaigns
Solid working knowledge of SEO best practices and their application across product pages and collections
Proven experience managing vendor or supplier relationships in a retail or e-commerce context
Strong communication skills for ongoing vendor coordination and issue resolution
Ability to write compelling, SEO-optimized product descriptions at scale
Meticulous attention to detail in maintaining accurate and consistent product catalogs
Strong data analysis skills with the ability to translate performance insights into action
Advanced proficiency in Excel and Google Sheets
Experience with project management tools including Asana, Monday.com, or Notion
Experience with AI tools in a professional e-commerce setting
Exceptional written and verbal communication skills
Extremely detail-oriented with a high standard for how the storefront is presented to customers
Ability to manage multiple projects and priorities simultaneously without losing accuracy or quality
Self-directed and capable of working independently with minimal oversight in a fully remote environment
Camera-ready and consistently available during all scheduled work hours
A minimum of three verifiable professional references is required; candidates without references will not be considered
A background check is required and must be successfully completed prior to the start of employment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Product Manager II – eCommerce Analytics, Business Intelligence 🔥 14 hours ago DICK'S Sporting Goods 10,000+ employees 🛒 Retail ⚽ Sports 🛍️ eCommerce Website LinkedIn All Job Openings Product Manager leading analytics and business intelligence for ecommerce at DICK’S Sporting Goods. Focusing on data-driven decision-making and cross-functional collaboration to drive sales and customer engagement. 🇺🇸 United States – Remote 💵 $83k - $138.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce E-Commerce Manager 🕒 Yesterday NFPA 201 - 500 📚 Education Website LinkedIn All Job Openings Amazon Marketplace E-Commerce Manager for NFPA focusing on sales strategies and brand visibility on Amazon. Leading e-Commerce activities to improve shopping experience and customer satisfaction. 🇺🇸 United States – Remote 💵 $84.4k - $143.4k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce eCommerce/DTC Growth Strategist 🕒 3 days ago Right Hook Digital 1 - 10 🛍️ eCommerce 🤝 B2B Website LinkedIn All Job Openings Lead Strategist driving profit-first growth through expert strategy at an eCommerce Growth Agency. Collaborating with clients to deliver scalable and profitable marketing solutions. 🇺🇸 United States – Remote 💵 $90k - $110k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce Digital Experience Design Manager 🕒 4 days ago BlueCross BlueShield of South Carolina 10,000+ employees ⚕️ Healthcare Insurance 💸 Finance Website LinkedIn All Job Openings Digital Experience Design Manager overseeing UX design and team mentorship for digital strategy at BlueCross BlueShield. Ensuring project support, digital content development, and member engagement. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce E-commerce Brand Designer 🕒 May 20 Hadley Designs 1 - 10 🛒 Retail 📚 Education 🛍️ eCommerce Website LinkedIn All Job Openings Creative Graphic Design Assistant crafting high-quality designs for Hadley Designs. Collaborating with leadership and executing impactful design projects to enhance brand presence. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🛍️ E-commerce View More Ecommerce specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Shopify proficiencyKlaviyo expertiseSEO best practicesGoogle Ads managementMeta Ads managementdata analysisemail marketingSMS marketingproject managementinventory management

Soft Skills

communication skillsattention to detailproblem-solvingself-directedtime managementvendor relationship managementcopywritingorganizational skillscollaborationcustomer service