The Rocket Code

Business Process / Process Improvement Analyst

The Rocket Code

full-time

Posted on:

Origin:  • 🇲🇽 Mexico

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Job Level

JuniorMid-Level

Tech Stack

ERPRPA

About the role

  • Identify and implement improvements in interdepartmental and financial operational processes
  • Map current processes (as-is), identify bottlenecks and inefficiencies, and propose optimized solutions (to-be)
  • Collaborate closely with finance, technology, and operational teams to drive sustainable improvements and measurable outcomes
  • Document current processes involving information flows between teams and systems
  • Identify bottlenecks, recurring errors, or inconsistencies among platforms (ERP, CRM, spreadsheets, etc.)
  • Design optimized processes focused on efficiency, traceability, and automation opportunities
  • Develop continuous improvement roadmaps considering technical (systems) and human factors (roles, tasks, error reduction)
  • Collaborate with stakeholders to prioritize improvement initiatives and implement viable plans
  • Create clear and functional visual documentation (BPMN, flowcharts, system diagrams)
  • Monitor the implementation and adoption of optimized processes, assess their impact and recommend adjustments as necessary
  • Conduct interviews, workshops, and walkthroughs with key users

Requirements

  • 2+ years of experience in process analysis or redesign, preferably in administrative or financial areas
  • Functional knowledge of financial processes such as invoicing, reconciliation, accounts payable, and accounts receivable
  • Proficiency in process modeling tools: BPMN, Lucidchart, Miro, Visio, or equivalent
  • Experience with ERP platforms, CRM systems, collaborative spreadsheets, and basic databases
  • Strong analytical skills and the ability to clearly structure effective proposals
  • Experience conducting interviews, workshops, and walkthroughs with key users
  • Native Spanish speaker and intermediate English (technical document reading)
  • Preferred: Training or certification in continuous improvement methodologies (Lean, Six Sigma, Kaizen)
  • Preferred: Familiarity with automation tools (Zapier, Power Automate, RPA)
  • Preferred: Experience evaluating functional requirements for software development or integration
  • Preferred: Basic knowledge of system architecture (inputs, outputs, APIs, triggers)
  • Preferred: Experience in agile environments (Scrum, Kanban)
  • Personal skills: Logical and systemic thinking; active listening; facilitation, documentation, and synthesis skills; results-oriented; adaptability; organization; clear communication
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