The Providencia Group

Investigative Analyst

The Providencia Group

part-time

Posted on:

Location Type: Office

Location: Weslaco • Texas • United States

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About the role

  • Conduct comprehensive investigations using criminal history checks, identity‑verification tools, public records, and specialized investigative databases
  • Analyze case information to identify discrepancies, fraud indicators, behavioral patterns, or potential criminal or nefarious activity
  • Review documents for authenticity, accuracy, and consistency, including IDs, legal records, and supporting documentation
  • Apply behavioral analytics, investigative methodologies, and risk‑assessment frameworks to evaluate individuals, documents, or case histories, to identify suspicious patterns, trends, or anomalies
  • Identify red flags such as identity manipulation, document tampering, trafficking indicators, or inconsistent narratives in accordance with policies and procedures
  • Escalate high‑risk or complex cases to supervisors or customer, following company protocols
  • Prepare clear, concise, and well‑supported investigative summaries and reports for internal review or external stakeholders
  • Proactively de-conflict to eliminate duplication of information where individuals may utilize multiple names, addresses and locations
  • Maintain accurate case notes, documentation, and audit‑ready records in case‑management systems, to include uploading documents to ensure data is organized across multiple platforms
  • Track investigative outcomes, trends, and patterns to support program improvements or risk‑mitigation strategies and communicate pertinent information
  • Ensure all investigative activities comply with federal, state, and organizational regulations, including confidentiality and data‑handling requirements
  • Coordinate with supervisors, analysts, law‑enforcement partners, and program staff to resolve discrepancies or obtain additional information
  • Communicate investigative findings clearly and professionally to support decision‑making
  • Ensure adherence to company and client policies and procedures
  • Assist in the development of safety and fraud policies and procedures
  • Perform other related duties as assigned.

Requirements

  • Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree)
  • Three (3) years of relevant experience in conducting fraud investigations, ID and document vetting, using behavioral analytics and investigative techniques to identify fraudulent, criminal, or nefarious activity and/or experience with fraud detection software, databases and case review processes, or data analysis
  • Bilingual in English and Spanish
  • Strong analytical skills with the ability to interpret complex data and identify risk indicators
  • Proficiency with investigative databases, fraud‑detection tools, and case‑management systems
  • Familiarity with federal child‑welfare standards, or similar regulatory frameworks
  • Excellent written and verbal communication skills, especially in summarizing investigative findings; effectively interact with different departments, employees, multiple levels of management, and clients
  • Ability to manage sensitive information with discretion and maintain high confidentiality standards
  • Ability to manage high‑volume caseloads while maintaining accuracy and meeting strict deadlines
  • Strong computer skills in MS Office, including Excel, Word, Teams, SharePoint
  • Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
  • Ability to work independently in the field and exercise a high level of confidentiality
  • Ability to type 55 wpm.
Benefits
  • Competitive salary
  • Professional development opportunities
  • Training or mentoring new staff on investigative tools, techniques, and procedures
  • Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud investigationsID and document vettingbehavioral analyticsinvestigative techniquesdata analysiscase managementrisk assessmentdocument authenticity reviewdata entrytyping 55 wpm
Soft Skills
analytical skillswritten communicationverbal communicationdiscretionconfidentialitytime managementindependenceinterpersonal skillsproblem-solvingattention to detail