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Clinical Associate – Pharmacy Technician Certification Required
The OccuNet CompanyClinical Associate supporting pharmacy benefit operations at The OccuNet Company. Coordinating workflows and ensuring compliance in healthcare access across various stakeholders.
About the role
Key responsibilities & impact- Support pharmacy benefit operations by coordinating clinical and administrative workflows.
- Review documentation and communicate with members, providers, pharmacy staff, clients, and internal stakeholders.
- Ensure accurate, timely, and compliant processing of pharmacy benefit requests while supporting service quality and operational efficiency.
- Support the clinical team in prior authorization case reviews and administrative tasks related to prior authorizations and appeals.
- Assist member services, members, healthcare providers, and internal stakeholders with claim resolution, coverage questions, formulary questions and pharmacy benefit determinations.
- Perform other assigned duties and assist with special projects.
Requirements
What you’ll need- Excellent communication and interpersonal skills, written and verbal, with the ability to adapt appropriately for different audiences.
- Able to multi-task effectively and transition between tasks frequently and maintain focus when presented with interruptions.
- Proficient computer skills, including Microsoft Office Suite.
- PBM experience preferred.
- Team-first mindset with a high level of motivation and drive.
- A track record of fostering collaboration, resolving conflicts and managing projects preferred.
- High school diploma or equivalent.
- Active certified pharmacy technician (CPhT)
- Prolonged periods sitting or standing at a desk and working on a computer.
- Full-time, Monday to Friday 8 am – 5 pm CST.
Benefits
Comp & perks- 401(k) with matching
- Dental insurance
- Health insurance
- Vision insurance
- Health savings account
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pharmacy benefit operationsprior authorization case reviewsclaim resolutioncoverage questionsformulary questionsadministrative workflowsservice qualityoperational efficiency
Soft Skills
communication skillsinterpersonal skillsmulti-taskingadaptabilitycollaborationconflict resolutionproject managementmotivationdrive
Certifications
certified pharmacy technicianCPhT