Human Resources Business Partner

The National Lottery

Human Resources Business Partner providing expert support to managers across a regulated and unionised environment. Managing ER casework and supporting compliance with policies.

Posted 7/15/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Employee Relations, with a strong understanding of Irish employment legislation and experience in managing complex HR cases. Capable of supporting audits and governance while enhancing HR processes and employee experience.

Highest-signal resume keywords

Employee Relations ManagementIrish Employment LegislationUnionised Environment ExperienceAudit and Compliance SupportStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementGrievance HandlingDisciplinary ProceduresInvestigation ManagementHR Policy DevelopmentGovernance ComplianceHR OperationsDocumentation ManagementRisk IdentificationContinuous Improvement

Soft Skills

Communication SkillsOrganisational SkillsJudgementDiscretionConfidentiality

Certifications & Qualifications

CIPD Qualification

Industry Keywords

Employee RelationsIndustrial RelationsHR GovernanceRegulated SettingGDPR Awareness

About the role

Key responsibilities & impact

Provide specialist support to managers across a broad range of Employee Relations matters, ensuring fair, timely and consistent case management in line with Irish employment legislation.
Lead and manage ER cases including grievances, disciplinaries, investigations, absence and capability issues, maintaining accurate documentation throughout.
Support the Head of HR in Industrial Relations activity, including preparing for union meetings, managing day ‑ to ‑ day IR queries and helping to identify emerging risks or trends.
Strengthen people governance by supporting internal and external audits, ensuring HR controls, systems and documentation are robust and audit ‑ ready.
Contribute to the development and review of HR policies and procedures, ensuring compliance and best practice.
Act as a key escalation point for complex HR operational queries, providing sound judgement and insight while supporting colleagues across HR Operations.
Partner with cross ‑ functional HR teams to deliver people initiatives and continuous improvements that enhance processes and the overall employee experience.

Requirements

What you’ll need

Solid experience in an Employee Relations focused HR role, with confidence managing complex cases end ‑ to ‑ end.
Practical experience working within a unionised environment, with an understanding of how to navigate day ‑ to ‑ day IR matters is a requirement of the role.
Strong working knowledge of Irish employment legislation and its application in real ‑ world ER scenarios.
Experience supporting audits, governance requirements and compliance activities, ideally in a regulated setting.
Exposure to HR operations or a shared services environment, with the ability to apply sound judgement to nuanced queries.
Excellent stakeholder management skills, with the ability to communicate clearly, calmly and professionally at all levels.
A highly organised, detail ‑ focused approach, with strong discretion, confidentiality and GDPR awareness.
A degree in HR or a related discipline, and a CIPD qualification(requirement).

Benefits

Comp & perks

Work-life balance: Hybrid working model for applicable roles, Full range of leave entitlements, Career Breaks and Secondments
Physical Wellbeing : Discounted gym membership, Eyesite tests, Flu Vaccinations, Paid sick benefit, wellbeing initiatives
Financial Wellbeing: Competitive salary, Defined contribution pension, Income protection 1:1 financial advice.
Learning & Development: We promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as: In-House Training Programme, Go1 Learning Content, Irish Management Institute, The Executive Institute