Accounting Manager

• Apply incoming customer payments (checks, credit cards, electronic transfers) to invoices in NetSuite
• Respond to customer inquiries about payments, invoice discrepancies, cancellations, balances, and document requests via email
• Review and distribute incoming mail, organize customer checks and financial documents
• Review and action telephone answering service messages
• Maintain and update financial records and member data in CRM systems (Salesforce and HubSpot)
• Assist with daily and monthly reconciliation of customer accounts
• Assist the Central Support Team with general member inquiries via Intercom ticketing system
• Provide administrative and financial support to Sales and Project Management teams
• Report directly to the Central Support Desk Success Manager and work PST hours

Accounting and Member Operations Associate

Accounting Software and Analytics Specialist

Accounting Lead – Client Delivery

Manager, Accounting – External Reporting Systems

Country Accounting and Reporting Specialist – Process and Controls Specialist

Accounting Specialist