Sales Associate

The Granite Group

Designer Bath Showroom Sales Associate responsible for sales success and customer service excellence. Engaging with contractors, builders, and homeowners while maintaining showroom displays and customer relationships.

Posted 7/3/2026full-timeWatertown • Massachusetts • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Greet visitors by phone and in person in a friendly, professional manner
Achieve sales success by meeting with and selling to Designer Bath customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners
Be aggressively mindful of all specified sales and gross profit goals and the products that can best help achieve them
Demonstrate proficiency in CSD, the companys order entry and inventory system
Promptly prepare and distribute quotes to all involved in a project (homeowner, contractor, etc.)
Prepare and maintain Specbooks for customers
Follow up on all quotes in a timely manner until a sales order is closed or rejected
Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time
Proactively keep the customer apprised of the status of their order
Continue to build a network of repeat customers, particularly within the trades
Maintain accurate pricing on all displays
Work with the Showroom Director to ensure all product displays in good condition and up to date
Continue to develop knowledge and expertise on all the products and lines displayed in the store as well as industry trends
Participation in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors
Help to develop and implement in-store promotions and events in collaboration with the Showroom Director and the Marketing team
Keep the store environment (including desk area) and product literature clean, neat and attractive
Monitor exterior storefront to ensure it is neat and tidy, e.g. windows, doors, sidewalks, plantings
Perform all duties in a consistently safe manner, and adhere to all company safety policies
Perform other duties as assigned
Maintain a professional appearance

Requirements

What you’ll need

High school diploma or general education degree (GED)
One to three months related experience and/or training; or equivalent combination of education and experience
Demonstrated proficiency as a Showroom Sales Associate
Knowledge of the kitchen and bath or lighting industry and/or a strong desire to learn
Strong solutions-based selling and closing techniques
Comfortable cold calling and pursuing new customers to achieve sales goals
Strong math skills
Knowledge of common computer applications and internet search techniques
Customer service orientation
Strong communication (written and verbal) and interpersonal skills
Assertiveness
Excellent organizational and time management skills; ability to prioritize
Good problem-solving and conflict resolution skills

Benefits

Comp & perks

health benefits for yourself and your family
wellness discounts
team member assistance programs
team member discounts
401k with a company match
financial protection (HSA, FSA, life insurance, etc.)
Earned paid time off totaling 15 days per year
paid company holidays
Community involvement opportunities such as TGG Cares

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales TechniquesOrder Entry ProficiencyInventory ManagementMathematical SkillsComputer Applications Knowledge

Soft Skills

Interpersonal SkillsAssertivenessOrganizational SkillsProblem-Solving SkillsConflict Resolution Skills