Sales Associate

The Granite Group

Sales Associate responsible for providing superior customer service and achieving sales goals in the Sink & Spout showroom. Collaborating with contractors and customers to ensure product knowledge and satisfaction in the kitchen and bath industry.

Posted 6/28/2026full-timeSouth Burlington • Vermont • 🇺🇸 United StatesJuniorMid-Level💰 $84,000 per yearWebsite

About the role

Key responsibilities & impact

Greet visitors by phone and in person in a friendly, professional manner.
Achieve sales success by meeting with and selling to Sink & Spout customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners.
Be aggressively mindful of all specified sales and gross profit goals and the products that can best help achieve them.
Demonstrate proficiency in CSD, the companys order entry and inventory system.
Promptly prepare and distribute quotes to all involved in a project (homeowner, contractor, etc.)
Prepare and maintain Specbooks for customers.
Follow up on all quotes in a timely manner until a sales order is closed or rejected.
Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time.
Proactively keep the customer apprised of the status of their order.
Continue to build a network of repeat customers, particularly within the trades.
Maintain accurate pricing on all displays.
Work with the Showroom Director to ensure all product displays in good condition and up to date.
Continue to develop knowledge and expertise on all the products and lines displayed in the store as well as industry trends.
Participation in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors.
Help to develop and implement in-store promotions and events in collaboration with the Showroom Director and the Marketing team.
Keep the store environment (including desk area) and product literature clean, neat and attractive.
Monitor exterior storefront to ensure it is neat and tidy, e.g. windows, doors, sidewalks, plantings.
Perform all duties in a consistently safe manner, and adhere to all company safety policies.
Perform other duties as assigned.
Maintain a professional appearance.

Requirements

What you’ll need

Knowledge of the kitchen and bath or lighting industry and/or a strong desire to learn
Strong solutions-based selling and closing techniques
Comfortable cold calling and pursuing new customers to achieve sales goals
Strong math skills
Knowledge of common computer applications and internet search techniques
Customer service orientation
Strong communication (written and verbal) and interpersonal skills
Assertiveness
Excellent organizational and time management skills; ability to prioritize
Good problem-solving and conflict resolution skills
High school diploma or general education degree (GED)
One to three months related experience and/or training; or equivalent combination of education and experience.
Demonstrated proficiency as a Showroom Sales Associate

Benefits

Comp & perks

Health benefits for yourself and your family
Wellness discounts
Team member assistance programs
Team member discounts
401k with a company match
Financial protection (HSA, FSA, life insurance, etc.)
Earned paid time off totaling 15 days per year
Paid company holidays
Community involvement opportunities such as TGG Cares and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales TechniquesOrder EntryInventory ManagementQuote PreparationPricing AccuracyProduct KnowledgeMath SkillsConflict Resolution

Soft Skills

Interpersonal SkillsAssertivenessProblem-Solving Skills

Certifications

High School DiplomaGED