The Farmer's Dog

Senior QA Manager, FSQR

The Farmer's Dog

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own the execution of Food Safety and Quality programs at third-party manufacturing partners
  • Lead Root Cause Analysis and implement Corrective and Preventive Actions (CAPA) in response to quality or food safety issues
  • Provide practical food safety expertise and guidance to support manufacturing site operations
  • Oversee the implementation and ongoing optimization of The Farmer’s Dog microbiological program, including risk assessments and compliance monitoring
  • Support investigations and resolution of escalated complaints involving key regulatory agencies (e.g., USDA, FDA, AAFCO)
  • Make complex, risk-based food safety decisions that ensure compliance with regulatory and internal standards while enabling reliable product delivery
  • Conduct food safety, quality, and regulatory risk assessments and audits for new manufacturing partners, suppliers, and fulfillment centers
  • Analyze data to identify trends and issues, using insights to guide food safety and quality improvements and cross-functional education
  • Monitor and evaluate contract manufacturers to ensure alignment with The Farmer’s Dog food safety and quality standards
  • Demonstrate a proactive approach to identifying and solving complex food safety and quality challenges
  • Apply strong communication and influencing skills to implement effective problem resolution
  • Lead cross-functional teams to drive adherence to food safety initiatives, CAPA execution, and process improvements at contract manufacturers
  • Direct day-to-day food safety and quality activities within assigned areas of responsibility
  • Engage and coordinate with subject matter experts to ensure ongoing regulatory compliance and high food safety standards
  • Exhibit strong project management capabilities across multiple concurrent initiatives
  • Display confidence and sound judgment in making and defending tough decisions
  • Collaborate effectively with co-manufacturers, supplier QA teams, product development partners, and third-party service providers
  • Provide technical data and decision-making support on issues related to food safety and product quality
  • Partner with the Sr. Manager, Quality Engineer and cross-functional teams to apply early management tools to all new product launches

Requirements

  • 5+ years of experience in Food Safety & Quality within the human food industry and manufacturing environments
  • Deep knowledge of FDA, USDA, and GFSI compliance standards
  • 3+ years of direct experience managing food safety programs at third-party manufacturing sites
  • Strong background in food product development, production processes, and core food safety principles
  • Bachelor’s or Master’s degree in Microbiology, Food Safety, Quality Management, or a related field
  • Expert understanding of FDA and USDA regulations and documentation requirements
  • Certified in PCQI and HACCP (including Seafood HACCP); ASQ certification preferred
  • Experienced in conducting food safety audits and applying Lean Manufacturing tools for root cause analysis
  • Excellent communication skills, including presenting, report writing, and training across all organizational levels
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Access) and Google Workspace (Docs, Sheets, Slides, Forms)
  • Skilled in using statistical and analytical tools to support quality and safety initiatives
  • Willing and able to travel 30–50%
Benefits
  • Dog-friendly office in Greenwich Village
  • Market-competitive compensation and equity packages
  • Comprehensive Healthcare, Dental, and Vision
  • Company supported mental health benefits
  • 12 week paid parental leave
  • Competitive 401k plan with company match
  • Flexible PTO
  • Discounted fresh food for your pup
  • Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
food safetyquality managementroot cause analysiscorrective and preventive actions (CAPA)risk assessmentsfood product developmentLean Manufacturingstatistical analysisauditingcompliance monitoring
Soft Skills
communicationproblem resolutionproject managementinfluencingcollaborationdecision-makinganalytical thinkingtrainingleadershipproactive approach
Certifications
PCQIHACCPSeafood HACCPASQ certification