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Assistant Director, Admissions
The Chicago Public Education FundAssistant Director, Admissions at The Chicago School focusing on student recruitment and team leadership. Engaging with prospective students throughout the admissions process with a collaborative approach.
About the role
Key responsibilities & impact- Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
- Complete a high level of outbound calls each day to reach prospective students.
- Maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
- Provide superior customer service to students through the entire admission process.
- Train Representatives on product knowledge, technology, best practices in the admissions process, and other areas to improve new student recruitment.
Requirements
What you’ll need- A Bachelor’s degree from an accredited college or university.
- A minimum of 3 years of experience in admissions.
- A minimum of 1 year of experience at a Senior Admissions Representative level or higher.
- Strong communication and listening skills.
- Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.
Benefits
Comp & perks- generous paid time-off
- medical and dental insurance coverage
- life and disability insurance
- retirement plan with employer contribution
- multiple flexible spending accounts
- tuition reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer relationship managementinquiry managementdocumentationcall loggingcontact strategy
Soft Skills
communication skillslistening skillscustomer servicetrainingbest practices
Certifications
Bachelor’s degree