User Researcher

• Design and run evaluative studies including usability testing, preference testing, first-click testing, card sorting, and surveys.
• Draft research plans, recruitment criteria, and test scripts aligned with product goals.
• Conduct heuristic evaluations and apply System Usability Scale and other quantitative measures.
• Analyze qualitative and quantitative data and synthesize findings into clear, actionable reports.
• Translate research insights into design recommendations and success metrics.
• Collaborate with product managers, designers, and engineers in Agile workflows using Jira.
• Create and maintain artifacts in Figma and FigJam to communicate findings and proposed changes.
• Evangelize research outcomes to stakeholders and iterate studies based on feedback.
• Manage remote user research logistics and participant engagements.

Senior Evaluative User Researcher

Senior UX Researcher