Claims Examiner

Texas Windstorm Insurance Association

Claims Examiner responsible for investigating and resolving property insurance claims. Delivering top customer service and managing claims efficiently in a remote role.

Posted 7/16/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and managing property insurance claims, with a focus on analyzing coverage, resolving issues, and communicating decisions effectively. Proficient in recognizing fraud potential and ensuring timely claim resolutions while maintaining compliance with policies.

Highest-signal resume keywords

Property Insurance Claims InvestigationP&C Residential Property ExperienceTexas Adjuster LicenseBilingual CommunicationClaims Expense Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisCoverage VerificationFraud RecognitionReserve CalculationDamage Review

Soft Skills

Professional CommunicationNegotiation

Certifications & Qualifications

Texas Adjuster License

Industry Keywords

SubrogationClaims ManagementAction PlansTimely ResolutionClaim Expenses

About the role

Key responsibilities & impact

Investigate, evaluate, negotiate, and resolve property insurance claims
Analyze and manage claims by verifying coverage and gathering pertinent information
Maintain action plans for timely resolution in accordance with policies
Recognize coverage issues, potential fraud, and subrogation potential
Calculate and assign timely reserves to claims; monitor reserve adequacy
Conduct detailed damage and bill reviews; control claim expenses
Communicate claims decisions clearly and professionally

Requirements

What you’ll need

1+ year experience examining P&C Residential Property
Associate degree (or equivalent experience in lieu of a degree)
Texas Adjuster License or demonstrated progress toward achieving the license
Bilingual, English and preferably Spanish/Mandarin/Vietnamese

Benefits

Comp & perks

Comprehensive medical, dental, vision, group life, AD&D, and dependent life insurance coverage
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) with a generous annual HSA employer contribution
A 401(k) retirement plan with employer matching contributions up to 6%, in addition to a pension plan that begins vesting at 5 years of employment
Active support for professional growth, including ongoing training and professional development opportunities sponsored by TWIA, support to obtain professional certifications, and a tuition reimbursement program
Generous paid time off, including vacation, sick leave, paid holidays, and personal days
Flexible scheduling to support work-life balance