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Texan Insurance

Account Manager, Personal Lines – Insurance

Texan Insurance

Personal Lines Account Manager responsible for managing personal insurance accounts at Artemis Insurance. Providing exceptional service and support while building strong client relationships and meeting coverage needs.

Posted 7/31/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing personal lines insurance accounts, providing exceptional client service, and ensuring comprehensive coverage through effective policy analysis and recommendations. Proficient in utilizing insurance agency management systems to streamline operations and enhance client interactions.

Highest-signal resume keywords
Personal Lines Insurance ManagementProperty and Casualty Insurance LicenseClient Relationship ManagementInsurance Agency Management SystemsPolicy Analysis and Recommendations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Personal Lines InsurancePolicy ServicingCoverage AnalysisQuote PreparationApplication Processing
Soft Skills
Client ServiceProblem SolvingCommunication
Tools & Technologies
HawksoftEZLynxApplied EpicMicrosoft Office
Certifications & Qualifications
Property and Casualty Insurance LicenseTexas Insurance License
Industry Keywords
Homeowners InsuranceAuto InsuranceFlood InsuranceUmbrella InsuranceInsurance Agency Practices

About the role

Key responsibilities & impact
  • The Personal Lines Account Manager is responsible for providing exceptional service and support to clients by managing personal insurance accounts and ensuring their coverage needs are met.
  • Serve as the primary point of contact for clients, addressing questions, concerns, and service requests related to personal lines insurance policies.
  • Respond to client inquiries promptly and provide solutions that support a positive client experience and one-call resolution whenever possible.
  • Prepare and process quotes, applications, endorsements, policy changes, payments, and other policy servicing requests in accordance with agency and carrier guidelines.
  • Review policies and renewals with clients to ensure appropriate coverage and identify potential coverage gaps.
  • Analyze client needs and recommend coverage enhancements or modifications to better protect clients and their assets.
  • Maintain working knowledge of personal lines insurance products including home, auto, flood, umbrella, and related coverages.

Requirements

What you’ll need
  • An associate degree or bachelor’s degree in business, finance, insurance, or a related field is preferred.
  • A minimum of 2 years of experience working in an independent insurance agency or 5 years of experience in a captive insurance agency environment is preferred.
  • Experience managing personal lines insurance accounts and servicing policies such as homeowners, auto, flood, and umbrella coverage is required.
  • An active and valid Property and Casualty Insurance License is required.
  • Texas License preferred.
  • Proficiency in insurance agency management systems such as Hawksoft, EZLynx, Applied Epic, or similar platforms, along with Microsoft Office applications.
  • Strong understanding of personal lines insurance products and industry practices.

Benefits

Comp & perks
  • Competitive Compensation
  • Comprehensive Benefits
  • Retirement Planning
  • Paid Time Off
  • Professional Development
  • Collaborative Culture
  • Community Engagement