Senior UX Researcher

Tether.to

UX Researcher role focusing on consumer apps and developer tools for fintech. Collaborative research aimed at enhancing user experiences for diverse Tether products.

Posted 6/4/2026full-timeRemote • 🇮🇹 ItalySeniorWebsite

About the role

Key responsibilities & impact

Run UX research across Tether's consumer and developer products: Keet, QVAC Workbench, Tether Wallet, developer portals, and more
Identify UX best practices and emerging patterns across each product category
Research competitors and adjacent products to surface how others are solving comparable problems, and where the gaps are
Translate findings into clear, actionable recommendations for product designers and product managers
Partner with product teams across all four pillars (Stable Finance, Stable Intelligence, Stable Power, Stable Communications) to inform decisions at every stage of the product lifecycle
Build and maintain a research repository so insights compound over time and are reusable across teams
Tailor methods to each product qualitative, quantitative, lightweight, deep whatever the question actually needs

Requirements

What you’ll need

5+ years of UX research experience across consumer and/or developer products
End-to-end research chops: defining the question, picking the method, executing, synthesizing, and communicating outcomes
Strong command of qualitative methods (interviews, usability testing, contextual inquiry) and working familiarity with quantitative ones
Working knowledge of at least one of: crypto wallets and self-custody, messaging or P2P, AI applications, or developer tooling
Sharp written and verbal communication — able to convert ambiguous findings into decision-ready recommendations
Experience with products where trust, privacy, security, money movement, or technical complexity affect the user experience.
Mandatory AI fluency: you must actively use AI tools to speed up research planning, synthesis, insight mapping, documentation, and reporting, while applying strong human judgement.
Strong product judgement: able to separate signal from noise and identify which insights should influence the product.
Comfortable working in fast-moving environments where research needs to be practical, focused, and useful.
Genuine curiosity, critical thinking, and depth of analysis that goes beyond surface-level observations.
Low-ego collaboration style, with the ability to challenge assumptions clearly and constructively.
Genuine curiosity and depth of thinking that goes beyond surface-level observations.

Benefits

Comp & perks

Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UX researchqualitative methodsquantitative methodsusability testingcontextual inquiryresearch synthesisAI toolsproduct lifecycledata analysisresearch planning

Soft Skills

communicationcritical thinkingcuriositycollaborationproduct judgementdecision-makingproblem-solvingadaptabilityconstructive feedbackanalytical thinking