CRM Analyst
Territorio Hibrido
full-time
Posted on:
Location Type: Remote
Location: Remote • Brasil
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Magento
About the role
- Design and manage the entire email marketing and CRM process
- Manage data, including segmentation, performance tracking and optimization
- Write and edit compelling email copy
- Develop tests to monitor email marketing effectiveness
- Manage the email calendar and automation
- Produce campaign performance reports for leadership and clients
- Manage multiple CRM platforms and configure them to ensure proper operation.
Requirements
- Basic knowledge of HTML and image editing
- Experience creating emails using services such as Mailchimp, Dinamize and RD Station
- Familiarity with various CRM platforms such as Dinamize, RD Station, HubSpot, Marketo
- Strong writing skills and proficiency in Portuguese
- Experience creating email nurture/drip workflows
- Experience with A/B testing
- Quantitative analysis and modeling skills in Excel
- Knowledge of email best practices, including subject lines, messaging, segmentation, list management, deliverability and anti-spam laws
- **
- Other skills we look for in a CRM Analyst:
- Teamwork
- Analytical mindset
- Organization
- Proactivity
- Self-management
- **
- NICE TO HAVE:
- Previous CRM experience
- Degree completed or in progress in Advertising, Marketing or related fields
- Fluency in Spanish or English
- Prior knowledge of design and Photoshop
- Experience with SPF, CNAME and DKIM configurations
- Knowledge of Magento or VTEX
Benefits
- Teamwork
- Analytical mindset
- Organization
- Proactivity
- Self-management
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLemail marketingCRM managementA/B testingquantitative analysisemail nurture workflowsimage editingemail best practicesSPF configurationDKIM configuration
Soft skills
writing skillsteamworkanalytical mindsetorganizationproactivityself-management