Client Development Director

Terracon

Client Development Director at Terracon overseeing Florida's client development strategy and team growth. Leading talent development, strategic initiatives, and strengthening client relationships.

Posted 7/30/2026full-timeJacksonville • Florida • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in client development and business growth, with a focus on team mentoring, strategic planning, and performance management. Proficient in utilizing CRM systems and data-driven decision-making to enhance client engagement and organizational effectiveness.

Highest-signal resume keywords

Client Development LeadershipBusiness Development StrategyTeam Mentoring and CoachingCRM UtilizationStrategic Relationship Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentClient DevelopmentSalesMarketingStrategic PlanningPerformance ManagementOrganizational LeadershipGrowth Strategy ExecutionData AnalysisOpportunity Management

Soft Skills

Executive PresenceCommunication SkillsCollaborationInfluencing SkillsCoaching

Tools & Technologies

CRM SystemsBusiness Development Reporting Tools

Industry Keywords

Professional ServicesEngineering ConsultingEnvironmental ConsultingConstructionArchitecture

About the role

Key responsibilities & impact

Serve as a key member of the Florida Division leadership team and contribute to strategic planning, growth initiatives, talent development, and client experience programs.
Directly supervise, coach, mentor, and develop Client Development Managers and Specialists across the Florida Division, including responsibility for performance management, development planning, hiring, succession planning, and team effectiveness.
Drive a high-performance culture by establishing clear expectations, monitoring results, and addressing performance gaps through coaching, development, and accountability.
Establish clear goals, priorities, and development plans that align individual performance with Division objectives.
Build a culture of excellence focused on collaboration, client service, continuous improvement, and results.
Support recruiting, onboarding, succession planning, and development of future Client Development talent.
Collaborate and partner with other Client Development leaders nationally across Terracon.
Partner with Division leadership to develop and execute growth strategies aligned with Terracon's strategic objectives.
Identify and prioritize strategic clients, growth opportunities, market sectors, and business initiatives.
Lead and support major pursuits, strategic account planning, and key client growth initiatives.
Drive cross-selling and project lifecycle engagement across Environmental, Facilities, Geotechnical, and Materials service lines.
Support executive-level client engagement activities and strategic relationship development.
Serve as a champion for client experience excellence throughout the organization.
Promote best practices in CRM utilization, opportunity management, forecasting, and client engagement.
Utilize data and performance metrics to improve decision-making and organizational effectiveness.
Facilitate collaboration between Client Development, Operations, Marketing, and technical teams.

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Communications, Engineering, or related field.
15+ years of progressively responsible business development, client development, sales, marketing, or related experience.
Demonstrated success leading and developing teams.
Proven experience leading and developing direct reports in a professional services, sales, business development, or marketing environment.
Strong executive presence and communication skills.
Experience developing and executing growth strategies.
Strong business planning and organizational leadership capabilities.
Ability to influence and collaborate across all levels of an organization.
Proficiency with CRM systems and business development reporting tools.
Ability and willingness to travel throughout Florida approximately 25-35% of the time.
Experience within engineering consulting, professional services, architecture, environmental consulting, construction, or related industries.
Experience leading geographically dispersed teams.
Experience supporting major pursuits and strategic account programs.
Experience implementing CRM-driven business development processes.

Benefits

Comp & perks

Medical
Dental
Vision
Life insurance
401(k) plan
Paid time off
Holidays
Education reimbursement
Various bonus programs