Senior Manager, Corporate IT

Terabase Energy

Senior Manager, Corporate IT at Terabase Energy overseeing internal IT functions and services. Responsible for establishing IT strategy and managing operational support for employees.

Posted 7/18/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $130,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT strategy development, operational management, and the administration of Microsoft 365 and Microsoft Entra ID. Proven ability to lead IT operations, manage network infrastructure, and implement endpoint management solutions while ensuring high service standards and security compliance.

Highest-signal resume keywords

IT Strategy DevelopmentMicrosoft 365 AdministrationNetwork Infrastructure ManagementEndpoint Management SolutionsIT Operations Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Strategy DevelopmentMicrosoft 365 AdministrationMicrosoft Entra ID AdministrationEndpoint Management SolutionsNetwork Infrastructure ManagementSoftware Asset ManagementCybersecurity PrinciplesService Level Agreements (SLAs)User ProvisioningIT Support Management

Soft Skills

Excellent CommunicationLeadership SkillsStakeholder ManagementStrategic PlanningHands-On Execution

Tools & Technologies

Microsoft IntuneSlackZoomJiraVPNFirewallsSwitchingRoutingWireless NetworkingEndpoint Management Platforms

Industry Keywords

IT OperationsManaged Service Provider (MSP)Corporate Network InfrastructureService Level Objectives (SLOs)Operational EfficiencyLifecycle ManagementMulti-Factor Authentication (MFA)Conditional AccessAccess ControlsDocumentation Standards

Tech Stack

Tools & technologies

Cyber SecurityFirewallsSwitching

About the role

Key responsibilities & impact

Develop and execute Terabase's long-term IT strategy.
Transition operational responsibilities from the external Managed Service Provider (MSP) to an internal IT organization.
Define organizational structure, staffing plans, budgets, and operating procedures.
Establish service standards, documentation, service level agreements (SLAs), and key performance metrics.
Evaluate, select, and implement modern IT platforms and tools that improve service delivery, automation, security, and operational efficiency.
Build and manage an internal Level 1 IT support capability.
Deliver responsive support for employees across multiple office locations and remote workers.
Develop knowledge bases, self-service capabilities, and standardized support processes.
Manage ticket queues and continuously improve response and resolution times.
Establish comprehensive lifecycle management for laptops, mobile devices, peripherals, and office technology.
Implement modern endpoint management tools for provisioning, configuration, compliance, patching, and software deployment.
Own hardware inventory, asset tracking, refresh planning, and secure equipment disposition.
Standardize employee onboarding, offboarding, and equipment logistics.
Administer Microsoft 365, Microsoft Entra ID, and related identity and endpoint management platforms.
Manage user provisioning, deprovisioning, multi-factor authentication (MFA), Conditional Access, and role-based access controls.
Improve identity governance through standardized access policies and periodic access reviews.
Own administration of IT-managed enterprise applications including Microsoft 365, Slack, Zoom, Jira, endpoint management platforms, security tools, and other corporate productivity and collaboration technologies.
Manage user provisioning, permissions, licensing, and lifecycle administration across IT-managed enterprise applications.
Establish software asset management (SAM) processes to optimize license utilization, renewals, compliance, and spend.
Own the design, operation, security, and reliability of Terabase's corporate network infrastructure across multiple office, manufacturing, and R&D facilities.
Manage wired and wireless networks, switching, routing, firewalls, VPN, internet connectivity, and other network infrastructure to ensure secure and reliable business operations.
Develop service level objectives (SLOs), response time standards, and operational procedures to ensure high availability of critical IT services.

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent practical experience.
8+ years of progressive IT experience.
3+ years leading IT operations, infrastructure, or end-user computing teams.
Experience building or significantly expanding an internal IT organization.
Experience managing or transitioning work from Managed Service Providers.
Strong experience administering Microsoft 365 and Microsoft Entra ID.
Experience implementing modern endpoint management solutions (Microsoft Intune or similar).
Experience administering enterprise productivity and collaboration applications and software asset management programs.
Strong understanding of modern cybersecurity principles and best practices.
Experience managing corporate network infrastructure including firewalls, switching, routing, VPNs, and wireless networking.
Excellent communication, leadership, and stakeholder management skills.
Ability to balance strategic planning with hands-on execution.

Benefits

Comp & perks

Generous time off and holiday policy
Flexible time off
Comprehensive benefits package
Career progression
401k match
Stock options
Home office set up allowance
And much more!