Client Service Agent – Monthly Bonus Potential

TEKsystems

Client Service Specialist supporting small-business insurance customers with inbound calls, applications, coverage, and billing questions. TEKsystems provides technology and business transformation services.

Posted 8/13/2026contractLas Vegas • Iowa, Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service with a focus on one-call resolution, effectively managing inbound calls and inquiries related to policy coverage and billing. Proficient in multitasking across multiple systems while maintaining accurate documentation and contributing to a team-oriented environment.

Highest-signal resume keywords

Customer Service ExperienceActive Property & Casualty LicenseInbound Call HandlingStrong Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsDependabilityTeam-First Mindset

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Call Center ExperienceProperty & CasualtyCustomer SatisfactionRetentionGrowth

About the role

Key responsibilities & impact

Provide prompt, professional support with a focus on one-call resolution
Handle inbound calls and follow up on online applications
Assist customers with policy questions related to coverage, billing, and general clarification
Accurately document interactions and enter inbound leads in a timely manner
Navigate multiple systems while multitasking between calls, documentation, and follow-ups
Contribute to a team-focused culture centered on customer satisfaction, retention, and growth

Requirements

What you’ll need

Customer service or call center experience (property & casualty experience preferred)
Active Property & Casualty license required
License must be general or commercial lines; personal lines are not accepted
Comfort handling inbound calls and working across multiple systems
Strong communication, problem-solving, and organizational skills
Dependability and a team-first mindset

Benefits

Comp & perks

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Equipment provided