Bilingual Customer Service Representative

TEKsystems

Bilingual Remote Customer Service Representative answering inquiries and assisting customers with account management. Providing creative solutions and adhering to regulations while working remotely in a contract role.

Posted 8/2/2026contractRemote • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills by effectively managing inquiries, assisting with account management, and problem-solving to enhance customer satisfaction. Bilingual communication abilities support diverse customer interactions while adhering to regulated guidelines.

Highest-signal resume keywords

Bilingual CommunicationCustomer Service ExperienceProblem-Solving SkillsAccount ManagementDatabase Input

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementDatabase Input

Soft Skills

Excellent Communication SkillsAbility to Work IndependentlyTeam Collaboration

Industry Keywords

Customer ServiceRegulated GuidelinesAdministrative Duties

About the role

Key responsibilities & impact

Deliver the highest level of customer service experience
Answer customer calls and inquiries
Assist with creating accounts and uploading documents
Help customers manage their accounts and verify eligibility for coverages
Problem-solve and find solutions to consumer problems
Adhere to regulated guidelines for communications
Input customer information into a database
Complete various administrative duties as assigned

Requirements

What you’ll need

Bilingual (specific languages not mentioned)
Excellent communication skills
Ability to work independently and with a team
No specific educational qualifications mentioned

Benefits

Comp & perks

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)