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Advisory Analyst – Willow Epic Applications
TegriaAdvisory Willow Epic Applications Analyst providing Epic application expertise to healthcare organizations. Configuring, optimizing, and troubleshooting applications to support managed services clients and consulting clients.
About the role
Key responsibilities & impact- Provide Epic application expertise to managed services clients and to consulting clients
- Configure, optimize, troubleshoot and support Epic applications to meet the needs of healthcare organizations
- Collaborate with stakeholders to analyze business and clinical workflows
- Troubleshoot technical issues, evaluate, recommend and implement system enhancements
- Provide technical expertise, facilitate system upgrades, and ensure system compliance with industry regulations
- Communicate clearly and proactively, providing timely updates and managing client expectations
- Track and communicate decisions, contribute to change management, and ensure seamless transitions while minimizing business disruptions
- Assess client needs, goals, and current system build to identify necessary modifications to meet functional specifications
- Document business requirements and recommend solutions that align with regulatory changes, insurance requirements, hospital service adjustments, or IT updates
- Configure, test, and validate application modifications to ensure they meet functional requirements without causing downstream or cross-functional issues
- Advise clients on deploying optimized functionality based on best practices and evolving EHR vendor recommendations and implement system enhancements accordingly
- Build, test, train, and implement new infrastructure, workflows, and policies
- Fully test and verify deliverables to ensure they meet client requirements, reliability, and accuracy
- Support clients during designated business hours and participate in after-hours on-call support as required by client contracts
Requirements
What you’ll need- Bachelor’s degree in computer science, a healthcare-related professional certification or licensure, or an equivalent combination of education and experience
- Epic certification with ability to support in three or more applications
- Must have Pump Integration experience
- Typically, 8+ years of wide-ranging experience as an Epic application analyst or in Epic consulting
- Working successfully on multiple projects or multiple clients simultaneously
- Expert knowledge of assigned applications and relevant workflows
- Solid knowledge of healthcare workflows, clinical and business operations, and regulatory compliance requirements
- Recognized as an advanced individual contributor and subject matter expert with specialized skill set and broad understanding of related areas
Benefits
Comp & perks- Choice of multiple health and dental plans with nationally recognized networks
- Vision benefits
- Total wellness program
- Employee assistance program for you and your family
- Competitive wages
- Retirement savings plans
- Company-paid disability and life insurance
- Pre-tax savings opportunities (HSA and/or FSA)
- Professional development offerings
- Opportunities for remote work
- Generous paid-time-off program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic application expertisePump Integrationsystem enhancementsapplication modificationsbusiness requirements documentationworkflow analysistechnical troubleshootingsystem complianceEHR vendor recommendationsinfrastructure implementation
Soft Skills
clear communicationstakeholder collaborationclient expectation managementchange managementproblem-solvingtimely updatestrainingreliability assuranceclient supportproject management
Certifications
Epic certification