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About the role
Key responsibilities & impact- Receive outbound processes from sales representatives and follow up with the credit, logistics, and maintenance teams to ensure delivery on the dates and times requested by the customer.
- Monitor invoicing for ongoing contracts.
- Monitor issuance of customer measurement reports with regional particularities and support billing for invoice issuance.
- Monitor return requests, provide customer support, identify pro rata amounts for billing, and coordinate with the finance team to issue invoices when necessary.
- Interact with the planning department to ensure order creation and execution.
- Prepare tracking reports for administrative tasks directed to the sales department.
- Support the sales team, sales representatives, supervisors, and managers on various matters within the department.
- Manage commercial department documents to facilitate traceability and ensure prompt response to internal and external customer needs.
Requirements
What you’ll need- Preferably currently pursuing a degree in Business Administration, Marketing, International Trade, or Advertising.
- 1–2 years of experience in the commercial/sales area.
- Availability for flexible hours to provide occasional support to consultants.
- Good verbal and written communication skills.
Benefits
Comp & perks- Profit-sharing (PLR)
- Meal voucher and/or food voucher
- Flex Card (flexible benefits card)
- Transportation allowance
- Life insurance
- Corporate social network (partnerships offering exclusive discounts and benefits)
- Training and development program (Tecnogera University)
- Parking (first-come, first-served)
- Company-provided breakfast
- Birthday day off
- Baby kit
- Health insurance
- Dental plan
- Emotional health support (psychotherapy sessions 100% covered by the company)
- Wellhub (formerly Gympass)
- Workplace exercise sessions
- Partnership with SESC
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportcommunication skillscoordinationmonitoringadministrative taskstraceabilityflexibility
Certifications
degree in Business Administrationdegree in Marketingdegree in International Tradedegree in Advertising
