Conduct requirements analysis, design, development, and integration of FAA IT systems, following FAA’s SDLC and quality standards.
Perform test and evaluation activities, including functional, regression, and integration testing to validate system performance.
Provide quality assurance for system enhancements, upgrades, and patches.
Deliver infrastructure services support, including hardware, software, and networking troubleshooting in coordination with FAA Enterprise Data Centers (EDCs) and cloud environments.
Support backup, recovery, and disaster recovery planning/testing as required.
Prepare and maintain technical documentation, including test scripts, system design documents, operating procedures, and security compliance artifacts.
Assist with application maintenance, including corrective, adaptive, and perfective maintenance to ensure system availability and performance.
Provide Tier 2/3 help desk support for COTS and custom applications in scope.
Participate in configuration and change management processes, including code migration, release management, and maintaining system logs.
Support security and compliance activities, including responding to findings, remediating vulnerabilities, and ensuring alignment with FAA/DoT security standards.
Requirements
Bachelor’s degree and minimum 5 years of relevant experience in IT systems analysis, testing, and infrastructure support.
Background in system testing, quality assurance, and lifecycle support.
Familiarity with enterprise IT environments, including Oracle, COTS, and custom applications.
Experience with documentation and compliance processes in federal environments.
Benefits
full benefits
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