Compliance

• Develop and maintain customer inquiry registers and reports
• Distribute customer inquiries/complaints to the affected Quality Managers at each site
• Maintain customer-facing portals by uploading complaint responses provided by the sites
• Provide trending reports for each facility to provide a clear picture of trends and risks for the manufacturing locations
• Enter plant-specific documentation into multiple customer portals
• Engage with customers in partnership with other Quality Leaders to maintain and further develop successful relationships
• Partner with R&D to ensure compliance with product specifications and packaging requirements, and to populate customer portals as needed
• Support plants during audits by providing the requested material data
• Perform other duties as required by the Director of Quality

Quality Specialist – Customer Compliance

Compliance Officer – Advisory

Senior Quality and Compliance Coordinator

GRC Services, Trust, Assurance Analyst

Director, Ethics and Compliance Investigations