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IT Support Intern
Team Venti - Microsoft Partner. Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes.
About the role
Key responsibilities & impact- Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes.
- Communication may be through phone, email or chat.
- Collaborating with other team members to ensure customer success before and after sales.
- Handling ticket requests.
Requirements
What you’ll need- Has a recent university diploma or students graduating in the next 12 months.
- Has strong English communication skills (spoken & written)
- Is self-managed, proactive, organized, and technically curious
- Possesses excellent problem-solving, teamwork and technical leadership skills
- Works effectively in a diverse/global team environment
- Has passion for learning and for helping others.
Benefits
Comp & perks- Net monthly salary (Scholarship) of 8,000 MXN
- Participation in the company sales referral program
- Full remote work from home.
- International Experience
- Career and Development Plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsproblem-solvingteamworktechnical leadershipself-managementproactiveorganizedtechnically curiouspassion for learninghelping others
Certifications
university diploma