Systems Engineer

• Collaborates with various stakeholder groups, supervises the activities of junior systems engineers, and provides input to the team's technical objectives.
• Define the technical architecture for the entire identification ecosystem, ensuring seamless interaction between software, firmware, and hardware components.
• Lead the technical integration of new printer models and software features into TE's product portfolio.
• Develop and maintain system-level specifications and interface control documents.
• Serve as the primary technical expert for all thermal transfer printer hardware and accessories.
• Collaborate with suppliers to define hardware requirements, specifications, and customizations.
• Oversee the hardware product lifecycle, including obsolescence planning, replacement strategies, and end-of-life management.
• Ensure all hardware complies with relevant safety and environmental regulations (e.g., CE marking, RoHS, WEEE) and manage the certification process.
• Contribute to the development of our in-house software platform, ensuring it is intuitive, robust, and meets customer needs.
• Define requirements for software-hardware interaction, including printer command languages, drivers, and Application Programming Interfaces.
• Work closely with the software team to troubleshoot integration issues and validate firmware updates.
• Design and execute comprehensive test plans that validate the functionality, reliability, and performance of the complete hardware-software system.
• Serve as the escalation point for complex technical issues, providing expert support to our global customers and field teams on the entire integrated solution.
• Conduct customer interviews and gather Voice of the Customer (VOC) to identify system-level needs and opportunities for innovation.

Supervisor, Systems Engineering

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