Inside Sales Analyst
TE Connectivity
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Delivering an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer.
- Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value to drive Sales.
- Involved in Customer interactions, including receiving PO's, supporting delivery and Customer Care team members, verifying capacity checks, and other program requirements.
- Responding to customer with technical specifications to meet their application needs.
- Negotiate customer terms and conditions.
- Drive sales growth through maximization of resources and execution of market segment strategies.
- Nurturing short to mid-term opportunities through regular touch points.
- Leading qualification and follow-ups of inbound leads received through various sources (including company website, sample system, social media channels, events, and other sources).
- Communicating via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics, and others as necessary.
- Liaising effectively with various internal business partners such as Engineering and Customer Care to resolve customer inquiries and requests.
- Reacting positively to changing business conditions by proving to be flexible and adaptable.
Requirements
- Bachelor's Degree (Preferred) -e.g. Engineering/ Business/ Marketing / Sales
- Willingness and technical aptitude to understand and communicate TE's product portfolio.
- Maintaining a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Influencing, consulting, problem solving, and demonstrating resourcefulness.
- Demonstrating the ability to maintain progress on multiple tasks, set priorities, and manage time effectively.
- Being a team player, critical thinker, self-motivator and maintaining a proactive positive attitude.
- Willingness to accept coaching to improve your service to customers.
- Strong verbal and written communication skills, including presentation and computer skills (i.e. PowerPoint, Excel, Word, Salesforce, and other internal tools).
- Must be ambitious, exhibit strong results-orientation and execution characteristics.
- Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.
- Ability and willingness to travel as required, including international travel.
- Fluent English & Spanish.
Benefits
- Competitive salary
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical specificationssales growthcustomer relationship managementnegotiationproblem solvingtime managementinfluencingconsultingresourcefulnesspresentation skills
Soft skills
customer loyaltylisteningrelationship buildingstrong communicationteam playercritical thinkingself-motivatorproactive attitudeflexibilityadaptability
Certifications
Bachelor's Degree in EngineeringBachelor's Degree in BusinessBachelor's Degree in MarketingBachelor's Degree in Sales