TeleSales Agent, Inbound

TDG Tele Dienste GmbH

TeleSales Agent for inbound insurance sales at Zurich Group, providing customer support and product advice for automotive insurance and supplementary insurance products.

Posted 6/9/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSenior💰 €48,000 - €75,000 per yearWebsite

About the role

Key responsibilities & impact

You are the first point of contact for our motor insurance customers in inbound calls and, following a high-quality motor insurance consultation, you sell our award-winning products — dental supplementary insurance, pet health insurance, or supplementary health insurance — by phone through cross-selling.
You address the needs and wishes of our customers during numerous inbound calls (these are our warm calls/leads) and thus ensure the best possible solution.
In the medium term, you will receive additional leads or service-to-sales calls to increase sales results.
You participate in sales incentives to improve product-line results following a marketing campaign.
You do not perform cold calling or appointment setting; instead, you advise incoming callers according to their requests and with conviction.
You regularly exchange ideas with your colleagues, grow together professionally, and become even more successful along the way.

Requirements

What you’ll need

Several years of experience in telephone-based product sales in inbound environments.
Experienced and sales-driven candidates from all industries with a proven track record of successful customer contacts on the phone.
You have a special talent for winning customers.
Ideally, you have knowledge of the insurance sector (motor insurance, supplementary products) and call center experience.
Enjoy talking on the phone and possess strong closing skills.
Business-fluent German language skills, both spoken and written.

Benefits

Comp & perks

Uncapped commission
Permanent employment contract
Flexible working time models
100% home office
Onboarding week in Frankfurt from 07/04/2026 - 10/04/2026 (travel and hotel expenses covered by us)
Three-month training period with experienced trainers
One-week joint practice week in Frankfurt in May (travel and hotel expenses covered by us)
Full IT equipment provided by us (laptop, monitor, mouse, keyboard, headset)
Work from other EU countries for up to 20 days possible
Exchange with a coach and experts for personal development
Regular feedback and at least 15 hours of further training
Alternating between a legendary summer party or a relaxed Christmas celebration
Varied company canteen with a high employer subsidy, plus free coffee, tea, water, and fruit bowl
Employee discounts, corporate benefits, Benefits.me and Zurich Insurance company pension plan
Top e-bike leasing conditions with full coverage (wear and tear, accident, etc.)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

telephone-based product salescustomer consultationcross-sellingclosing skills

Soft Skills

customer servicecommunicationteam collaborationsales-drivenconviction