Intern, TL Development

TDCX

Intern role assisting with administrative tasks and performance improvement for a leading BPO company. Supporting training, data analysis, and stakeholder communication for operational efficiency.

Posted 7/19/2026internship🇸🇬 SingaporeEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong data analytics skills to support reporting and decision-making, alongside proficiency in Microsoft Office Suite for effective document handling and communication. Capable of driving performance improvement initiatives while ensuring compliance with Standard Operating Procedures.

Highest-signal resume keywords

Data AnalyticsMicrosoft Office SuiteOrganisational SkillsCommunication SkillsPerformance Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data InputDocument DraftingWorkflow DocumentationTraining SupportAuditing Support

Soft Skills

Time ManagementDetail-OrientedSelf-StarterInquisitiveMotivation to Exceed Expectations

Tools & Technologies

AI ToolsReporting ApplicationsMeeting Preparation Tools

Certifications & Qualifications

GCE O LevelAdvanced DiplomaBachelor's DegreePost Graduate DiplomaProfessional Degree

Industry Keywords

Quality Management SystemStandard Operating ProceduresStakeholder EngagementEvent PlanningOperational Efficiency

About the role

Key responsibilities & impact

Draft and handle administrative documents
Provide support for training and auditing
Apply data analytics skills to support reporting, insights generation, and decision-making
Utilize AI tools and their applications to enhance productivity, analysis, and process improvements
Input data into respective applications and systems with high level of accuracy
Assist with meeting preparations, minute-taking and follow through on action items
Obtain a deep understanding of processes and prepare workflow documents in accordance with Standard Operating Procedures
Communicate and engage regularly with key stakeholders to ensure compliance to work processes
Help with planning, organising, and executing events/activities/roadshows etc
Work with Management to prioritize business and information needs including tracking and recording the progress of projects status
Drive performance improvement initiatives that will enhance the effectiveness & efficiency of operational and support teams
Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Requirements

What you’ll need

Candidate must possess at least GCE O Level/ Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
Preferably with 1 year of working experience in the related field is ideal for this position
Strong organisational skills, time management, meticulous, inquisitive and motivation to exceed expectations
Self-starter who can meet deadlines and enjoys working in fast-paced environment
Comfortable working with computers and multiple systems
Detail-oriented, fluency in Microsoft Office Suite (Excel, Word, PowerPoint, etc), and passion for problem-solving
Excellent verbal and written communication skills in English and the language of the supporting market.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field