Inside Partner Sales Account Manager, Indonesian/Filipino/Thai/Vietnamese

TDCX

Inside Partner Sales Account Manager managing partner and distributor opportunity pipeline for TDCX. Overseeing sales process and partner engagement for deal closure.

Posted 6/25/2026full-time🇸🇬 SingaporeMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage, oversee, and progress the pipeline of qualified opportunities through partner and distributor channels to support successful deal closure
Ensure smooth opportunity handover from internal sales teams to partner / channel teams with complete qualification details, customer notes, next steps, and supporting information
Support partners in driving opportunity progression, follow-ups, customer engagement, and resolution of deal blockers
Monitor pipeline movement and ensure opportunities are progressed in a timely manner, including follow-up on next steps, pending actions, purchase orders, and closure status
Maintain accurate and clean CRM data for forecasting, reporting, opportunity tracking, and pipeline visibility
Validate opportunity quality by reviewing customer requirements, qualification details, solution fit, estimated value, timeline, and partner readiness for follow-up
Analyze pipeline data to provide insights, highlight trends, identify risks, and support data-driven actions to improve conversion and closure
Collaborate closely with internal sales, partner, distributor, operations, readiness, and reporting teams to improve deal performance and opportunity outcomes
Drive consistent partner engagement and ensure a structured follow-up rhythm for accepted, pending, stalled, and at-risk opportunities
Track partner acceptance, opportunity progression, pipeline aging, deal blockers, and reasons for lost, stalled, or delayed opportunities
Support campaign, webinar, and partner-led motions by ensuring qualified opportunities are captured, followed up, and progressed through the correct process
Provide timely updates on opportunity status, forecast movement, partner feedback, and key risks impacting closure
Contribute to sales process improvement by sharing feedback on lead quality, handover gaps, partner challenges, CRM issues, and reporting requirements
Execute assigned objectives, activity metrics, pipeline targets, and revenue-related goals in line with business requirements
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX

Requirements

What you’ll need

Diploma / Degree in any discipline
Experience in inside sales, partner sales, channel sales, digital sales motions, pipeline management, or opportunity management
Strong ability to engage, influence, and build trusted working relationships with partners, distributors, internal sales teams, and operations teams
Experience managing opportunity progression, deal follow-up, purchase order tracking, and sales deadlines
Strong understanding of pipeline stages, opportunity qualification, deal blockers, forecasting, and closure tracking
High attention to detail to maintain CRM accuracy, data hygiene, forecasting quality, and reporting completeness
Strong analytical ability to review pipeline data, identify risks, highlight trends, and recommend corrective actions
Excellent communication and collaboration skills, with ability to coordinate effectively across sales, partner, operations, and reporting teams
Strong problem-solving mindset with ability to manage partner challenges and support smooth opportunity progression
Ability to work in a target-driven environment with clear ownership of follow-ups, actions, and timelines
Experience supporting webinars, campaigns, partner events, or demand generation motions is an advantage
Knowledge of cloud products, digital transformation solutions, or technology sales is a strong advantage
Architecture certification from any cloud service provider or relevant cloud certification is a big plus
Excellent track record of achieving sales, pipeline, conversion, partner acceptance, or revenue-related targets

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pipeline managementopportunity managementdeal follow-uppurchase order trackingforecastingdata analysisCRM maintenancesales process improvementdigital sales motionsopportunity qualification

Soft Skills

relationship buildingcommunicationcollaborationproblem-solvingattention to detailanalytical thinkinginfluencetarget-driven mindsetcoordinationengagement

Certifications

architecture certificationcloud certification