Manager, Pricing & Revenue Intelligence

TDCX

Manager, Pricing & Revenue Intelligence shaping TDCX's global pricing strategy and supporting revenue optimization efforts through data analysis. Collaborating with cross-functional teams and senior leadership for strategic decision-making.

Posted 6/24/2026full-timeSingapore • 🇸🇬 SingaporeSeniorLeadWebsite

About the role

Key responsibilities & impact

Develop and refine pricing models that balance competitiveness with profitability, ensuring alignment with TDCX’s financial goals and market conditions.
Design scalable, client-centric pricing frameworks that adapt to new business opportunities and encourage organic growth.
Oversee the implementation of pricing strategies globally, collaborating with Client Solutions and Operations teams to ensure alignment and consistency.
Monitor and analyze the global sales pipeline, delivering timely insights and strategic recommendations to senior leadership.
Identify trends, opportunities, and potential risks in client acquisition and expansion, using advanced analytics to support decision-making.
Establish and maintain a centralized database to track and analyze pipeline metrics across regions, supporting visibility into global sales progress.
Provide data-driven workforce management support by integrating pricing metrics with resource allocation and capacity planning.
Collaborate closely with Operations and Workforce Management teams to ensure optimal staffing levels aligned with pipeline demands and business objectives.
Lead the development of advanced revenue forecasting models, integrating market data, client trends, and financial objectives.
Deliver accurate revenue projections for both new clients and existing accounts to support TDCX’s growth planning and budgeting efforts.
Continuously improve forecasting methodologies to enhance predictability for both new logos and organic growth.
Serve as a key partner for the Client Solutions team, translating pricing and revenue insights into actionable strategies.
Present sophisticated analyses, pricing recommendations, and revenue forecasts to senior stakeholders, including C-suite executives.
Partner with Finance, Operations, and other relevant teams to drive cohesive pricing and revenue strategies that propel TDCX’s market position.

Requirements

What you’ll need

Bachelor’s degree in Finance, Business, Economics, or related field; MBA or advanced degree preferred.
8+ years of experience in pricing, revenue management, or financial strategy, ideally within the BPO or related service industry.
Proven expertise in developing strategic pricing models and conducting complex pipeline and revenue analyses.
Strong analytical skills with hands-on experience in financial modelling, forecasting, and data interpretation.
Exceptional communication skills, with the ability to simplify complex data insights for executive presentations.
Proficiency with Excel, CRM, and analytics tools (e.g., Salesforce, Power BI); familiarity with data visualization tools is a plus.
Ability to thrive in a collaborative, global environment and deliver results in a fast-paced setting.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pricing modelsfinancial modelingrevenue forecastingdata analysispipeline analysisresource allocationcapacity planningstrategic pricingdata interpretationforecasting methodologies

Soft Skills

analytical skillscommunication skillscollaborationstrategic thinkingpresentation skillsproblem-solvingadaptabilityleadershipclient-centric approachresults-oriented

Certifications

Bachelor’s degree in FinanceBachelor’s degree in BusinessBachelor’s degree in EconomicsMBAadvanced degree