Talent Acquisition Manager

TDCX

Strategic Talent Acquisition Manager leading recruitment for TDCX's RPO business in Kuala Lumpur. Managing a team of recruiters to optimize hiring processes and client relations.

Posted 6/16/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaSeniorLeadWebsite

About the role

Key responsibilities & impact

Manage a team of recruiters, oversee end-to-end service delivery for corporate clients, and optimize sourcing strategies
Lead and mentor a team of recruiters to meet monthly hiring targets and client service level agreements (SLAs)
Manage key client relationships, acting as the primary point of contact for recruitment strategy and escalation
Optimize sourcing strategies across job boards, social media, and professional networks to build robust talent pipelines
Oversee team workloads, resource allocation, and overall delivery performance across multiple client accounts
Analyze recruitment data and metrics (time-to-hire, quality-of-hire, cost-per-hire) to present weekly and monthly performance reports to clients
Collaborate with the internal HR operations team to ensure smooth onboarding transitions for successful candidates
Drive continuous improvement initiatives in the recruitment process to enhance both candidate and hiring manager experiences
End-to-end recruitment activities (including job posting, sourcing, interviewing, and offer negotiations) for more niche/senior roles may also be performed to support the team when needed

Requirements

What you’ll need

7+ years in recruitment, with at least 3 years in a managerial or team lead role within an RPO or recruitment agency environment
Strong stakeholder management, negotiation, and people leadership capabilities
Proficient in tracking operational metrics and utilizing Applicant Tracking Systems (ATS)
Deep understanding of the Malaysian talent landscape and hiring trends
Ability to work full-time on-site at our Kuala Lumpur (KL) office

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

recruitmentsourcing strategiesdata analysisperformance reportingnegotiationtalent pipeline managementend-to-end recruitmentoperational metrics trackingclient service level agreementsonboarding

Soft Skills

team leadershipstakeholder managementmentoringcommunicationcontinuous improvementresource allocationrelationship managementproblem-solvingcollaborationadaptability