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About the role
Key responsibilities & impact- Evaluate high volumes of data points running them against an evolving checklist of standards
- Take on new projects with fast moving targets and tight turnaround times on a regular and repeated basis
- Provide structured feedback and recommendations for process improvement on an ongoing basis
- Maintain high levels of confidentiality while performing investigations
- Demonstrate ability to comprehensively document investigations
- Demonstrate great judgement and be open to sharing what you know with others
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Requirements
What you’ll need- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field
- Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply
- Ability to work with a flexible schedule and on shifts
- Ability to work under pressure and adapt quickly to adverse situations
- Self-directed, but also great at collaborating
- Ability make well-reasoned judgements quickly and effectively navigate ambiguity
- Excellent verbal and written communication skills in English and the language of the supporting market.
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
great judgementcollaborationself-directedability to work under pressureadaptabilityexcellent verbal communicationexcellent written communicationprocess improvementconfidentialitydocumentation
Certifications
DiplomaAdvanced DiplomaGraduate DiplomaBachelor's DegreePost Graduate DiplomaProfessional DegreeMaster's Degree