Sales Consultant, English

TDCX

Sales Consultant Specialist at TDCX engaging leads across various markets via chat, email, and phone. Generating new business opportunities and qualifying sales leads to grow the regional pipeline.

Posted 6/11/2026full-time🇸🇬 SingaporeJuniorWebsite

About the role

Key responsibilities & impact

Engage leads across SMB, Mid-Market, and Enterprise, through chat, email, phone and online meetings
Assist in generating new business opportunities by qualifying inbound leads and/or driving various outbound campaigns and creating the pipeline for the growing business in the region
Qualify and develop inbound and/or outbound sales leads
Complete accurate tracking of communication with current and potential customers within the CRM
Work with the Account Executive team to design industry-specific outbound efforts and define the best strategy to approach new leads
Schedule demonstrations between account executives and potential customers
Use the best social selling techniques to identify sales leads and be able to provoke them
High volume of calls with Decision Makers to identify the “pain points” which could be addressed
Responsible for most of the Account Executive pipeline

Requirements

What you’ll need

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field
Preferably 1 year of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply
Strong time management skills and motivation to exceed expectations
Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Excellent verbal and written communication skills in English and the language of supporting market

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRMsocial selling techniquespipeline management

Soft Skills

time managementmulti-taskingeffective listeningempathycommunicationphone etiquette

Certifications

Bachelor's DegreeMaster's DegreeDiploma