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TDCX

Sales Consultant Specialist, Arabic

TDCX

. Engage leads across SMB, Mid-Market, and Enterprise, through chat, email, phone and online meetings.

Posted 6/11/2026full-time🇸🇬 SingaporeJuniorWebsite

About the role

Key responsibilities & impact
  • Engage leads across SMB, Mid-Market, and Enterprise, through chat, email, phone and online meetings.
  • Qualify and develop inbound and/or outbound sales leads.
  • Complete accurate tracking of communication with current and potential customers within the CRM.
  • Work with the Account Executive team to design industry-specific outbound efforts and define the best strategy to approach new leads.
  • Schedule demonstrations between account executives and potential customers
  • Use the best social selling techniques to identify sales leads and be able to provoke them.
  • High volume of calls with Decision Makers to identify the “pain points” which could be addressed.
  • Responsible for most of the Account Executive pipeline.

Requirements

What you’ll need
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
  • Preferably 1 year of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
  • Strong time management skills and motivation to exceed expectations.
  • Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
  • Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
  • Excellent verbal and written communication skills in English and the language of supporting market.

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
CRMsocial selling techniquessales lead qualificationcommunication trackingdemonstration scheduling
Soft Skills
time managementmotivationmulti-taskingeffective listeningempathycommunicationphone etiquette
Certifications
DiplomaBachelor's DegreeMaster's Degree