FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Conduct orientation sessions as well as plan and deliver the full training program (including product, soft skills and on-the-job training) for new hires
- Develop new training programs / manuals, multimedia visual aids, and other educational materials
- Have prompt and regular follow-ups on training programs delivered to evaluate training effectiveness
- Evaluate the effectiveness of existing training programs and provide recommendations for improvement
- Conduct Training Needs Analysis and develop programs to improve existing staff performance
- Drive / co-drive service quality initiatives for continuous service standards improvement
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX
Requirements
What you’ll need- Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in related field
- Preferable with 2 years of working experience in the related field
- Proficient in the use of Microsoft Office programs
- Strong communication and interpersonal skills
- Excellent presentation skills and training delivery, with knowledge of various training methodologies
- Competent in e-content and design development
- Excellent verbal and written communication skills in English and the language of the supporting market
Benefits
Comp & perks- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program developmenttraining needs analysise-content developmenttraining deliverymultimedia visual aidstraining evaluationservice quality initiativesquality management system
Soft Skills
communication skillsinterpersonal skillspresentation skillsorganizational skills
Certifications
Bachelor's DegreeAdvanced DiplomaPost Graduate DiplomaProfessional Degree