Lead Generation Specialist

TDCX

Lead Generation Specialist managing outbound sales and customer interactions for TDCX. Focusing on maximizing customer value and meeting sales targets through innovative outreach strategies.

Posted 5/1/2026full-timeSingapore • 🇸🇬 SingaporeSeniorWebsite

Tech Stack

Tools & technologies

ReactSFDC

About the role

Key responsibilities & impact

Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximise customer value
Management of high-volume Inbound & Outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach
Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk research
Comfortable prioritising competing workload demands to ensure the meeting of sales targets.
Adherence to all response-time SLA’s as well as use of mandatory sales cadences always
Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.
Document all relevant prospect & customer interactions on CRM (SFDC)
Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process
Review & report on daily, monthly & quarterly metrics to help achieve sales goals
Provide accurate and timely information to management
Communicate customer successes to Managers in a clear & concise way
Partner with colleagues to facilitate best-practice sharing and continual learning

Requirements

What you’ll need

Min 5+ years of directly relevant sales experience (preferable) B2B or Tech or Advertising sector and with specific KPI/ quota assigned.
Candidates must demonstrate a minimum C1-level proficiency in English, as well as in the language of their assigned market.
Ideally, this experience will have been gained in a new business, customer acquisitions environment and within a target driven environment.
Proven ability to unlock high-potential budget opportunities and grow customer $ investment over time
Marketing knowledge gained in a professional or educational setting
Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem & LinkedIn’s core competitive advantage
Exceptional verbal and written communication skills: ability to articulate complex concepts and ideas into a simple and understandable format
An ability to think creatively and react quickly to tailor messaging to different conversations
Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset
Strong time-management skills and the ability to work independently
Comfortable in a constantly changing fast paced start-up environment
Confident using technology and speaking on the phone and zoom meetings
Salesforce experience / prior exposure to a CRM tool
Proven ability to influence others and create a sense of urgency

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salescustomer acquisitionsales pipeline managementKPI managementquota achievementcompetitive sellingdigital advertising knowledgesales metrics reportingCRM documentationsales cadences

Soft Skills

customer-first approachcommunication skillstime managementcreativityself-startercompetitive mindsetadaptabilitycollaborationproblem-solvinginfluence