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TDCX

Account Executive, English

TDCX

Account Executive responsible for selling digital media solutions to businesses. Focused on understanding customer needs and optimizing campaign performance with consultative sales.

Posted 5/1/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Demonstrate industry & fundamental customer business understanding
  • Focus on selling to businesses with mid-level of consultative sales
  • Uncover customer business needs and align solutions to customers’ objective
  • Identify customer objectives and marketing KPI’s
  • Understand sales pipeline and track client campaign ROI
  • Become subject matter expert on products, features and enhancements
  • Deliver campaign setup and optimization recommendations
  • Provide customer feedback and product learnings back into organization
  • Monitor active client campaigns and provide timely enhancement recommendations
  • Proactively identify opportunities to improve customer experience
  • Identify and recommend upsell opportunities

Requirements

What you’ll need
  • 5+ years of professional experience
  • Min 2 years of work experience in digital media sales, b2b Sales, Tech account management
  • Experience in digital or social media sales
  • Experience in marketing or in a role making recommendations to marketers
  • Knowledge of how Internet advertising technology works and the ability to explain it in ordinary terms
  • Proven communication skills across multiple channels (e.g virtual meetings, phone and email)
  • Experience building relationships with top marketing decision makers
  • Proven ability in activating and retaining new business
  • Proven ability to manage a sizable volume of clients/accounts
  • Proven ability to work in a fast-paced dynamic environment
  • Proven ability to navigate change

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
digital media salesb2b salestech account managementmarketing recommendationsInternet advertising technologycampaign setupcampaign optimizationsales pipeline managementclient campaign ROI trackingupsell opportunities
Soft Skills
consultative salescustomer business understandingcommunication skillsrelationship buildingcustomer experience improvementproactive identificationability to navigate changeability to work in fast-paced environmentability to activate new businessability to retain clients