Business Development Specialist

TDCX

Data profiling specialist supporting sales leads at TDCX. Engaging with prospects and updating tracking information in Salesforce for effective sales execution.

Posted 5/1/2026full-timeSingapore • 🇸🇬 SingaporeJuniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Data profiler of prospects and contacts from target accounts to fill in the agreed fields, by both LinkedIn search and tele call-out.
Update and performance tracking would be done in SFDC.
During the Tele-profiling, ask standard questions if the contact would like to talk to our Sales (Tele-prospecting Qualified Lead (TQL)).
Pickup Online Chat requests (TQL).
Ticket to entry - Deliver results the right way: Drive for results, Dealing with ambiguity, Intellectual horsepower, command Skills, Integrity and trust.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Requirements

What you’ll need

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 1 year Tele-profiling &/or Tele-marketing experience is required for this position.
Fresh graduates are encouraged to apply.
Client-facing experience or customer service experience in a BPO is an advantage.
The ability to navigate and progress the sales process long, complex sales cycles.
Excellent verbal and written communication skills in English.
Excellent organizational and client-service skills.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Tele-profilingTele-marketingSales process navigation

Soft Skills

Drive for resultsDealing with ambiguityIntellectual horsepowerCommand skillsIntegrityTrustExcellent verbal communicationExcellent written communicationExcellent organizational skillsClient-service skills

Certifications

DiplomaAdvanced DiplomaBachelor's DegreePost Graduate DiplomaProfessional DegreeMaster's Degree