PreSales Specialist, Tagalog Speaker

TDCX

PreSales Specialist assessing advertiser compatibility and coordinating teams for digital marketing solutions. Engaging in business planning and customer satisfaction efforts in a global context.

Posted 4/28/2026full-timeSingapore • 🇸🇬 SingaporeJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
Route customer to the appropriate team either by setting a follow-up appointment with a sales rep or routing the opportunity through systems as required.
Be involved in various types of activities such as planning business events and implementing them.
Set reasonable and clear expectations that lead to satisfied customers
Sending out direct mails and following up over the phone until decision makers are reached or maximum numbers of contact attempts have been reached.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Requirements

What you’ll need

Candidate must possess at least a Bachelor's Degree in any field
Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
Successful track record in directly driving business, highly motivated
Is passionate about sales and has a genuine interest for online marketing
Creative mindset and good understanding of client’s needs.
Strong communication skills and a flair for selling creative market solutions
Excellent verbal and written communication skills in English and the language of supporting market

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

needs assessmentsales techniquesdirect mail marketingcustomer service

Soft Skills

strong communication skillscreative mindsetcustomer satisfactionmotivationflair for selling

Certifications

Bachelor's Degree