Service Engineer

TDCX

Service Engineer role at TDCX focused on installation and maintenance of security systems. Collaborating with teams to provide technical support and prevent system failures.

Posted 4/25/2026full-time🇸🇬 SingaporeMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Install & Configure Security Systems: Set up access control, CCTV/IP surveillance, intrusion detection, perimeter security, and intercom systems with precision and care.
Maintain & Prevent System Failures: Conduct scheduled preventive maintenance, system testing, and firmware updates to ensure optimal performance.
Troubleshoot & Repair: Diagnose hardware, software, and network issues swiftly, using professional tools, and execute repairs to minimize downtime.
Provide Technical Support: Offer expert Tier-2 assistance to operators and collaborate with IT and electrical teams for seamless system integration.
Ensure Compliance & Documentation: Follow safety standards, maintain detailed records, and create accurate wiring diagrams and system documentation.

Requirements

What you’ll need

A technically skilled professional with experience in security electronics, networking, and low-voltage cabling.
Proficient in the installation, troubleshooting, and maintenance of access control, CCTV, intrusion detection, and perimeter security systems.
Knowledgeable about electrical safety standards, wiring practices, and network configurations.
A team player capable of collaborating with electricians, project managers, and clients.
Committed to safety, quality, and customer satisfaction.

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

security systems installationaccess control systemsCCTV surveillanceintrusion detection systemsperimeter security systemspreventive maintenancesystem troubleshootingnetwork configurationlow-voltage cablingfirmware updates

Soft Skills

team playercollaborationcustomer satisfactioncommitment to safetyquality assurance