Senior Product Analyst

TDCX

Senior Product Analyst validating requirements and managing analytics infrastructure at TDCX. Collaborating with multiple teams to enhance product insights and drive decisions.

Posted 4/16/2026full-timeSingapore • 🇸🇬 SingaporeSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Validate product requirements for clarity, consistency, and completeness
Identify gaps, edge cases, and ambiguities early (“devil’s advocate”)
Collaborate with QA to design test plans and validation frameworks
Build and own product analytics infrastructure (tracking, tools, metrics)
Partner with Engineering on instrumentation and data quality
Develop dashboards and enable self-service analytics
Conduct deep-dive analyses (funnels, cohorts, feature adoption)
Synthesize data from analytics, support, and sales into insights
Perform post-launch analysis and support prioritization
Collaborate cross-functionally with Product, Engineering, QA, and Design
Report to Product Team Lead and support multiple squads

Requirements

What you’ll need

5+ years in product analytics or business analysis
Strong SQL skills and experience building analytics systems from scratch
Expertise in requirements analysis with strong business acumen
Familiarity with engineering concepts and workflows
Excellent communication and stakeholder management skills

Benefits

Comp & perks

Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLproduct analyticsbusiness analysisrequirements analysisanalytics systemsdata qualitydashboard developmentself-service analyticsdeep-dive analysismetrics tracking

Soft Skills

communicationstakeholder managementcollaborationbusiness acumencritical thinkingproblem-solvingcross-functional teamworkclarityconsistencycompleteness