TDCX

PreSales Specialist

TDCX

full-time

Posted on:

Location Type: Office

Location: Singapore • Singapore

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About the role

  • Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
  • Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
  • Route customer to the appropriate team either by setting a follow-up appointment with a sales rep or routing the opportunity through systems as required.
  • Be involved in various types of activities such as planning business events and implementing them.
  • Set reasonable and clear expectations that lead to satisfied customers
  • Sending out direct mails and following up over the phone until decision makers are reached or maximum numbers of contact attempts have been reached.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Requirements

  • Candidate must possess at least a Bachelor's Degree in any field
  • Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
  • Successful track record in directly driving business, highly motivated
  • Is passionate about sales and has a genuine interest for online marketing
  • Creative mindset and good understanding of client’s needs.
  • Strong communication skills and a flair for selling creative market solutions
  • Excellent verbal and written communication skills in English and the language of supporting market
Benefits
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
needs assessmentsales techniquesdirect mail marketingcustomer service
Soft Skills
strong communication skillscreative mindsetcustomer satisfactionmotivationinterpersonal skills
Certifications
Bachelor's Degree