Training Analyst – Commercial
Tax.Co
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Plan, organize, and oversee continuous training programs for the company's brands;
- Coordinate topics, speakers, and supporting materials, ensuring consistency, relevance, and high participant engagement;
- Conduct strategic research with the B2B network to identify actual content needs;
- Analyze performance indicators (participation, feedback, and NPS), proposing continuous improvement actions;
- Design the recurring educational calendar for the brands, with relevant topics and a balanced cadence of events (live sessions, mentorships, webinars);
- Ensure proper publication, promotion, and execution of each initiative, coordinating with responsible teams and target audiences;
- Coordinate with internal and external speakers on the topics to be covered;
- Oversee and guide the creation of materials (presentations, scripts, supporting videos);
- Conduct periodic surveys with the B2B unit network to identify knowledge gaps;
- Use strategic forms, polls, and quick interviews;
- Monitor participation, attendance, evaluation, and NPS data for each educational activity;
- Produce periodic reports with data-driven suggestions for improvement;
- Produce short, focused, strategic content for distribution via newsletters.
Requirements
- Bachelor's degree in Commercial Management, Business Administration, or a related field (completed);
- Experience coordinating live sessions, mentorships, webinars, and recurring educational content;
- Ability to design and conduct strategic research and polls with the partner network to identify learning needs;
- Experience creating newsletters and educational communications (Mailchimp, RD Station, or similar tools);
- Ability to define and track engagement metrics and educational NPS, and to produce performance reports;
- Familiarity with meeting and streaming platforms (Zoom, YouTube, StreamYard), and supporting tools (PowerPoint, Canva);
- Experience integrating content with learning paths or an LMS is a plus.
Benefits
- Education benefit
- Childcare benefit
- OAB and CRC annual fees fully covered by the company
- Structured career plan and semi-annual performance reviews
- Long-service award
- Employee referral bonus
- New client referral bonus
- Annual bonus
- Birthday day off (take the day off on your birthday)
- Swile NewValue | Discount coupon platform
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic researchcontent creationperformance reportingengagement metricseducational NPSlive session coordinationmentorship coordinationwebinar coordinationnewsletter creationeducational communications
Soft skills
organizationplanningcommunicationcoordinationanalysisengagementleadershipcreativityproblem-solvingadaptability