Client Success Specialist
Task Buddie Virtual Assistance Services
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Serve as the primary point of contact for assigned client accounts
- Guide new clients through onboarding and early-stage success milestones
- Build strong relationships by understanding client goals, needs, and challenges
- Identify opportunities for account expansion, upgrades, and additional services
- Conduct regular check-ins and follow-ups to maintain engagement and satisfaction
- Track client activity, conversations, and growth opportunities in CRM systems
Requirements
- Experience in client success, account management or sales roles preferred but not required
- Strong communication, relationship-building, and problem-solving skills
- A consultative, sales-minded approach focused on long-term client value
- Highly organized with the ability to manage multiple client relationships
Benefits
- Competitive base salary plus performance-based bonuses and incentives
- Comprehensive benefits including medical, dental, vision, 401k, and paid time off
- Full training and ongoing coaching to support your success
- A collaborative, growth-focused culture where your impact is visible and rewarded
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationrelationship-buildingproblem-solvingorganizational skillsconsultative approachsales-minded approach