Customer Success Manager, French Speaker

tamigo

Customer Success Manager working for a trusted SaaS partner in retail and hospitality. Driving customer success and engagement across multiple countries and brands.

Posted 6/13/2026full-timeCopenhagen • 🇩🇰 DenmarkMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensure good user adoption and customer engagement.
Strengthen relationships with customers through your functional expertise.
Identify and pursue growth opportunities.
Actively promote upselling and cross-selling opportunities.
Generate sales leads through active referrals.
Collaborate with colleagues in Sales and Implementation to ensure a high-quality handover.
Follow up on renewals and manage yearly price adjustments.

Requirements

What you’ll need

You speak and write native level French and professional English.
You have at least 3 years of experience within Customer Success Management or Key Account Management, preferably from a SaaS company.
You have excellent relationship building and stakeholder management skills and know that business relations are best established by creating real business value.
You combine proactiveness and creative thinking with business acumen and a comprehensive grasp of IT.

Benefits

Comp & perks

Pension
Private health insurance
Delicious catered lunches every day
Awesome social events

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildingstakeholder managementproactivenesscreative thinkingbusiness acumen