ServiceNow Administrator
Talentus Global
contract
Posted on:
Location Type: Remote
Location: Colombia
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Tech Stack
About the role
- Configure and customize ServiceNow modules, including form setup, workflows, notifications, and user roles.
- Perform regular system maintenance, including upgrades, patches, and routine tasks.
- Manage user roles, groups, permissions, and data import/export techniques.
- Monitor system performance and troubleshoot any issues to ensure optimal system operation.
- Work closely with stakeholders to gather requirements, analyze business needs, and implement appropriate solutions.
- Create and maintain detailed technical documentation, including configuration guides, user manuals, and process documentation
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 3 – 4 years of experience working as a ServiceNow Administrator or in a similar role
- Strong understanding of ServiceNow best practices for configuration and customization
- Excellent communication skills, both verbal and written, to interact effectively with stakeholders and team members
- Deep understanding of configuring and customizing ServiceNow modules, including form setup, workflows, notifications, and user roles
- Basic scripting skills in JavaScript for creating and modifying business rules, client scripts, and other customizations
- Proficiency in managing user roles, groups, permissions, and data import/export techniques
- English B2 or above is mandatory
- Maintain a fully professional work environment within the home setting
- Excellent soft skills
Benefits
- Contractor model
- 100% remote
- Salary in $USD
- Paid Vacations
- Day off for birthdays
- Benefits courses and/or certifications
- Work on leading projects for our US customers, and not on the bench
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow configurationServiceNow customizationJavaScriptsystem maintenancedata import/exporttroubleshootingworkflow managementuser role managementtechnical documentationbusiness analysis
Soft Skills
communication skillsstakeholder interactionteam collaborationproblem-solvingattention to detailorganizational skillsadaptabilitytime managementinterpersonal skillsprofessionalism