Senior Account Manager
TalentNeuron
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Manage an existing portfolio of client accounts valued at approximately $2 million, ensuring customer satisfaction and renewal of contracts.
- Drive revenue growth through successful renewal management, upselling, and cross-selling Talent Neuron solutions to existing clients.
- Build and maintain strong relationships with key stakeholders within client organizations to understand their evolving needs and ensure customer retention.
- Conduct regular business reviews with clients to assess satisfaction, address concerns, and align solutions with their goals.
- Collaborate with internal teams to ensure the successful implementation and delivery of Talent Neuron solutions, meeting or exceeding client expectations.
Requirements
- 6+ years of experience in enterprise account management, business development, or consultative sales within B2B / SaaS environments.
- Proven success managing complex deal cycles with large multinational clients (Fortune 1000 or equivalent).
- Track record of closing deals in the $500K–$1M+ range.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong understanding of Talent Neuron’s Workforce Transformation solutions, market trends, and client needs within the people analytics, talent management and/or HR space.
- Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
Benefits
- Nurturing talent
- Collaborative environment
- Recognition of team achievements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise account managementbusiness developmentconsultative salesdeal cycle managementclosing dealsupsellingcross-sellingcustomer retentionclient satisfaction assessmentsolution implementation
Soft skills
communicationnegotiationstakeholder managementrelationship buildingcustomer serviceproblem-solvingcollaborationorganizational skillsadaptabilitystrategic thinking